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Windows 7: Windows 7 pro cannot access router setup

26 Dec 2011   #1
tj1301

Windows 7 pro 64 bit
 
 
Windows 7 pro cannot access router setup

I have just received a new window 7 pro computer. I have a net gear 3400 router. When i run the setup cd it tells me router is unresponsive. I put in 192.168.1.1. In URL it hangs I can access some sites except www.microsoft. com and Allentown, Lehigh Valley news from The Morning Call and mcall.com - mcall.com are just two. Router has been reset numerous times and has latest firmware. I was on the phone with net gear for five hours no help. I can ping router ok. I move it to my old xp machine everything works great. This all through wired connection. Have changed all cables. Bybass router all is ok. Net gear says it is something with windows 7 computer.
Please help
Thanks


My System SpecsSystem Spec
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27 Dec 2011   #2
mgp1964

Windows 7 Pro x64
 
 

Do you have a firewall setup on your Windows 7 machine?
Check your firewall settings or turn off the firewall and see if you can then access the router.
Also check you IE security settings.
My System SpecsSystem Spec
27 Dec 2011   #3
GianniDPC

Windows 7 Home Premium x64
 
 

Try another browser ??
My System SpecsSystem Spec
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27 Dec 2011   #4
tj1301

Windows 7 pro 64 bit
 
 

No Antivurs was installed, firewall turned off. Tried with Firefox same problem
My System SpecsSystem Spec
27 Dec 2011   #5
mgp1964

Windows 7 Pro x64
 
 

Check your router settings and make sure no access control list is blocking your new machine, somewhere be it your router or the pc some security settings is preventing you access.
My System SpecsSystem Spec
27 Dec 2011   #6
tj1301

Windows 7 pro 64 bit
 
 

Well after 5 hours with Netgear Thursday andy 7 hours with Polywell today the problem has finally been resolved. I tried restore disk no luck, did a clean install of windows 7 and now all is working. The only difference is I am using IE 8 instead of 9, but because it also did it with Firefox I don't think it was a browser.
Not bad from a new box with only a couple of programs installed.
Thanks to all for your replies and help.
I hope I don't have to go through this again.
Happy New Year to all
My System SpecsSystem Spec
Reply

 Windows 7 pro cannot access router setup




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