Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Can't Use Wireless Adaptor


28 Dec 2011   #1

Windows 7 Professional 64-bit
 
 
Windows Can't Use Wireless Adaptor

[Windows 7 Professional 64-bit SP-1]
[Duronic USB-2 Wireless 802.11N Adaptor]

Have installed dongle and driver according to manufacturer's instructions.

Everything appears to be in place and working, but Windows can't find a wireless network whose wireless router is less than a metre away and working well with a laptop downstairs.

Realtek wireless LAN icon in system tray - Available Networks tab - Searching, but nothing is found. Dongle's LED is flashing slowly.

Control Panel - Manually connect to a wireless network - 'An unexpected error occurred'. Not helpful.

Windows diagnostics suggests problem is driver - searches and finds driver - informs me the installed driver is up-to-date.

The dongle connects easily when installed on an XP 32-bit machine.

Wired network connection works perfectly.

My System SpecsSystem Spec
.

28 Dec 2011   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Everything appears to be in place and working, but Windows can't find a wireless network whose wireless router is less than a metre away and working well with a laptop downstairs.

=> It doesn't find any router even if it's very close to router?
you see wireless adapater in network centre->adapter settings?
Connect using wire works without problems?

Ron
My System SpecsSystem Spec
28 Dec 2011   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

  1. Do a clean boot Troubleshoot Application Conflicts by Performing a Clean Startup So without non-microsoft services and startup items.
  2. uninstall driver (without reboot)
  3. install driver
  4. working? if so try another clean boot and check if it's still working
  5. boot normally. still working?
Does it work now? Also after a normal reboot?
My System SpecsSystem Spec
.


28 Dec 2011   #4

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Everything appears to be in place and working, but Windows can't find a wireless network whose wireless router is less than a metre away and working well with a laptop downstairs.

=> It doesn't find any router even if it's very close to router?
Yes, that's so.

Quote:
you see wireless adapater in network centre->adapter settings?
Yes, shows it, but disconnected.

Quote:
Connect using wire works without problems?

Ron
Yes, no problem, using it now.
My System SpecsSystem Spec
28 Dec 2011   #5

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
  1. Do a clean boot Troubleshoot Application Conflicts by Performing a Clean Startup So without non-microsoft services and startup items.
  2. uninstall driver (without reboot)
  3. install driver
  4. working? if so try another clean boot and check if it's still working
  5. boot normally. still working?
Does it work now? Also after a normal reboot?
Will try that.
My System SpecsSystem Spec
28 Dec 2011   #6

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Cheemag View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
  1. Do a clean boot Troubleshoot Application Conflicts by Performing a Clean Startup So without non-microsoft services and startup items.
  2. uninstall driver (without reboot)
  3. install driver
  4. working? if so try another clean boot and check if it's still working
  5. boot normally. still working?
Does it work now? Also after a normal reboot?
Will try that.
Later:

I did all of that without solving the problem.

Life's too short to mess about with this wireless stuff - in any case I have a wired connection. However:

Since doing the clean boot, and going back to normal boot, I can no longer access my local network. I can access the Internet and the other machines can access the Windows 7 machine, but the Win-7 one cannot access any other computers on the local net. I've tried everything, but can't get it back.

How do I get my network back?
My System SpecsSystem Spec
29 Dec 2011   #7
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hi Cheemag,

You may do a System Restore and restore it to a point when everything was working fine, of course excluding the wireless issue.
System Restore - Windows 7 features - Microsoft Windows

For your wireless concern if you still need assistance, can you pls post an ipconfig /all output by following this guide:
Network Posting Tips

Have you tried connecting to a diff Wi Fi connections or Hotspots?

An update will be appreciated.
My System SpecsSystem Spec
29 Dec 2011   #8

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by 2xg View Post
Hi Cheemag,

You may do a System Restore and restore it to a point when everything was working fine, of course excluding the wireless issue.
System Restore - Windows 7 features - Microsoft Windows
I think that's disabled. I was planning to rely on an Easeus whole disc backup thing.

Quote:
For your wireless concern if you still need assistance, can you pls post an ipconfig /all output by following this guide:
Network Posting Tips
Easier to do that at the command prompt. Ipconf.txt attached.

Quote:
Have you tried connecting to a diff Wi Fi connections or Hotspots?
I've only the one router and one wireless adaptor.

Quote:
An update will be appreciated.
I feel a re-install coming on ... thinking about it anyway. There are other issues with this install (unrelated to networking).


Attached Files
File Type: txt IPConf.txt (2.2 KB, 22 views)
My System SpecsSystem Spec
29 Dec 2011   #9
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

When you did the ipconfig /all, did you have the dongle plugged in to your computer?
My System SpecsSystem Spec
30 Dec 2011   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

download and use ubuntu livecd. Can ubuntu access the internet wireless?
Clean boot didn't solve the problem .... when you boot normally you should be back to where you started. Nothing has changed!
My System SpecsSystem Spec
Reply

 Windows Can't Use Wireless Adaptor




Thread Tools



Similar help and support threads for2: Windows Can't Use Wireless Adaptor
Thread Forum
Solved Windows 7 doesn't Detect Wireless Adaptor Hardware & Devices
Belkin F5D8053 N Wireless USB adaptor Windows 7 Drivers
Solved xp wireless adaptor Network & Sharing
Wireless N USB adaptor Hardware & Devices
Need help with wireless adaptor Network & Sharing
Belkin F5D8053N Wireless Adaptor Windows 7 64 bit Issue Network & Sharing
Wireless adaptor going off every X hours Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:27 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33