Promblem with Atheros AR9285 wireless Network Adapter-Says Identifying

bizzeb · 03 Jan 2012

I am glad you got in touch with me 2xg. I was hoping you would as you have dealt with this situation before. I will get back to you soon to let you know what i have done. Thanks

2xg · 03 Jan 2012

No problem bizzeb, I would help whenever I can.
Also, I have this bad habit of updating my Post for maybe 100x, pls. make sure to check on my Post and hit the refresh button.

bizzeb said:

I am glad you got in touch with me 2xg. I was hoping you would as you have dealt with this situation before. I will get back to you soon to let you know what i have done. Thanks

bizzeb · 03 Jan 2012

This is the Info for the computer as you asked for 2xg. I updated the drivers via what was on the computer and it said that the drivers are all up to date. But info is below. Also, the step by step procedure you do to help out one how to access things for (me, & people), is great. Thanks

Windows IP Configuration

Host Name . . . . . . . . . . . . : Lorrie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 06-25-D3-F6-30-E6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-25-D3-F6-30-E6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::bda3:854:6b60:f206%30(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.242.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : E0-CB-4E-A6-2A-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A903B51A-5513-46DE-98C6-AD5DCE9AB55D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

2xg · 03 Jan 2012

How about the Security or Firewall Software installed?

Your computer might still be infected if it's stuck on Identifying. Let's hope not.

Try running Free SuperAntiSpyware, see if it helps. No need to post the logs.

Check all your Network Services as well, see if they are all on Started mode including their Dependencies, check the Dependency Tab for that.
Click on start and type services.msc press enter. On Dependency Tab, check the Dependecies make sure that they are also Started.

• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• WLAN AutoConfig (for Vista and Windows 7 only)
• Workstation

Is the wired connection also affected?

Is there another computer from your network that you can do another ipconfig /all. Let's try assigning Static IP Address to your computer. Do you know how to do this or you'll need a guide?

bizzeb · 03 Jan 2012

More Info listed for you 2xg....

OS Name- Microsoft Windows 7 Starter
Version- 6.1.7600 Build 7600
Other OS Description- Not Available
OS Manufacturer- Microsoft Corporation
System Name- LORRIE-PC
System Manufacturer- ASUSTeK Computer INC.
System Model- 1005PE
System Type- X86-based PC
Processor- Intel(R) Atom(TM) CPU N450 @ 1.66GHz, 1667 Mhz, 1 Core(s), 2 Logical Processor(s)
BIOS Version/Date- American Megatrends Inc. 0706, 1/4/2010
SMBIOS Version 2.6
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale- United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Lorrie-PC\Lorrie
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 1.00 GB
Total Physical Memory 0.99 GB
Available Physical Memory 415 MB
Total Virtual Memory 1.99 GB
Available Virtual Memory 1.22 GB
Page File Space 1.00 GB
Page File C:\pagefile.sys

bizzeb · 03 Jan 2012

Yes = Started No = Not started and up for deletion it says when you try to start it
• COM+ Event System (for WZC issues) -- YES
• Computer Browser -- NO
• DHCP Client -- NO
• DNS Client -- NO
• Network Connections --Yes
• Network Location Awareness --Yes
• Remote Procedure Call (RPC) --Yes -- but RPC Locator is a NO
• Server -- YES
• TCP/IP Netbios helper -- Yes
• WLAN AutoConfig (for Vista and Windows 7 only)--Yes
• Workstation--Yes

And yes both wired and wireless says Identifying... And I may need a step by step to assist in the IP thing if you dont mind.

2xg · 03 Jan 2012

All the Network Services that are not Started need to be Started. Double click each Service and try to Start it. Check the Dependency Tab and make sure that each Service is also Started.
No point of doing the Fixed IP assignment if those Network Services are not Started bec. it is not going to work.

If none of those Services won't Start, I might have to refer you to one of our Security Experts I have a feeling that your computer is still infected, not unless you prefer to do a Clean install of your computer.

bizzeb · 03 Jan 2012

I just added the 2 pics i took of the before removal & 2nd scan after it was done.

bizzeb · 03 Jan 2012

This is an example of what it shows for each one when I try to start it.

Yes = Started
No = Not started and up for deletion it says when you try to start it

• COM+ Event System (for WZC issues) -- YES
• Computer Browser -- NO
• DHCP Client -- NO
• DNS Client -- NO
• Network Connections --Yes
• Network Location Awareness --Yes
• Remote Procedure Call (RPC) --Yes -- but RPC Locator is a NO
• Server -- YES
• TCP/IP Netbios helper -- Yes
• WLAN AutoConfig (for Vista and Windows 7 only)--Yes
• Workstation--Yes

2xg · 03 Jan 2012

Lets try to reset the TCP/IP and Winsock, see if it helps and it might magically Start those Services.

Click on Start=> All Programs => Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log press enter
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log press enter
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog press enter

Restart the computer after and test your connection after, also see of those Network Services would start.