Windows 7: My laptop's wireless connection keeps dropping

Duckhead · 04 Jan 2012

Hello Guys/Girls

I've been all over the internet, looking for ways to fix my laptop connection - with no success so far.

I'm simply trying to connect my laptop to my router (they connect perfectly fine and the signal strength is excellent) the only problem I'm having is that the connection is dropping every few minutes, leaving my web browser to continuously load. I've tried connecting other laptops and they work flawlessly, without any issues so I'm really stumped why my brand new, £1600 laptop is giving me so many issues!

System:
ASUS G74S Series

Network Adapter:
Atheros AR9002WB-1NG Wireless Network Adapter

I've looked at my connection status in Network & Sharing and I noticed that no matter where my laptop is place, it will always remain at 65mbps

I've also copied some information from command prompt but I don't have a clue what any of it means. I just thought it would help you guys.

Code:

C:\Users\Jordan>IPCONFIG/ALL

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Jordan-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 14-DA-E9-BC-BB-64
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Ada
pter
   Physical Address. . . . . . . . . : 74-2F-68-84-08-B1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::35d2:b4ce:bda6:e6c9%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 04 January 2012 12:06:59
   Lease Expires . . . . . . . . . . : 05 January 2012 12:07:03
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 242495336
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-DE-41-B6-74-2F-68-84-08-B1

   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1EBC2B73-5B92-474E-B634-A621232BEFE1}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:d3:3f55:a1fa:365c(Prefer
red)
   Link-local IPv6 Address . . . . . : fe80::d3:3f55:a1fa:365c%15(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

If anyone can help, please reply. If you need more information then just state what you need and I'll get it. Thank you in advanced!

DustSailor · 04 Jan 2012

Hello Duck, welcome to Sevenforums.

You might try this tutorial out and see if it fixes your problem: Internet Troubleshooting Guide

Solidwave · 04 Jan 2012

802.11n is notoriously fickle about interoperability. All wifi is very fickle about security.

If you're doing anything unusual for security (e.g. WPA2-enterprise), step back to normal WPA-PSK. If that doesn't help, try testing with an access point (router) from a different manufacturer.

Carlos15 · 04 Jan 2012

Try reinstalling the network driver

seavixen32 · 04 Jan 2012

I see you are using a Sky router, which I do too and had similar problems to you.

If you have several wireless networks near to you, you can experience co-channel interference.

You may want to go into your Sky router settings and change the Channel setting from Auto to any one of 1, 6 or 11.

As for changing to another router that is not possible under Sky's terms and conditions. This is because your Sky Username and Password is hard wired to the router's firmware and Sky may discontinue your service if they discover you are using a third-party router. To use a third-party router you would need to extract the Username and Password from the Sky router first. This Username and Password is different to the ones you use to access your Sky account.

Solidwave · 04 Jan 2012

If you can't get rid of the router, disable the router's wireless component use a third party access point.

countys32 · 19 Sep 2012

I know this forum is a few months old now but this answer is for anyone who has this same problem now, follow what seavixen32 said they are right on the money, your ISP will have a few dedicated channels to set your router to like 1,6,11, set it to one of those say 11, and reset your router, chances are this was the problem, Some make of routers it wont be a problem having the channel set to AUTO but other makes like for me Belkin and TP-LINK come with AUTO channel config pre-installed and they always drop the connection for most wireless devices on it, so setting one channel is the best option, Ive had this problem a few times and it has been resolved with the one channel configuration, hope this solves your issue.

Windows 7: My laptop's wireless connection keeps dropping

My laptop's wireless connection keeps dropping problems?