Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't connect to internet

11 Jan 2012   #1
ldj1002

Windows 7 Home Premiun 64 bit
 
 
Can't connect to internet

I just got this windows 7 computer to replace my XP. I want to use the XP in my shop. I have a NetgearWGR614 v4 router. The xp was connected wired. I also have a Vista laptop. Now the windows 7 is connected wired, the vista wireless but the xp won't connect to the internet. I wanted to connect the xp wireless with a netgear usb adapter. I couldn't remember the password so I reset the router so I could change password. Since then I can't get on internet with the xp wired or wireless. I still get on internet with the windows 7 and vista.
Any help appreciated


My System SpecsSystem Spec
.
11 Jan 2012   #2
Fred Garvin

Windows
 
 

So the other computers both get online but Win XP can't connect, correct?

  • Make sure the XP computer has a good network cable (try another), firmly pushed into the XP network card and the other end into a LAN port.
  • Open a command prompt - click Start then Run, type CMD and press enter.
  • type Ipconfig /renew at the prompt & hit enter. Copy and paste any error message if you get one, then open a browser and see if you can get online.
  • If you can't get online, copy and paste the following at the command prompt ipconfig /all>c:\ipconfig_all.txt&notepad c:\ipconfig_all.txt&exit
  • Copy the contents of Notepad and post them into your next reply.
My System SpecsSystem Spec
12 Jan 2012   #3
ldj1002

Windows 7 Home Premiun 64 bit
 
 

Quote   Quote: Originally Posted by Fred Garvin View Post
So the other computers both get online but Win XP can't connect, correct?

  • Make sure the XP computer has a good network cable (try another), firmly pushed into the XP network card and the other end into a LAN port.
  • Open a command prompt - click Start then Run, type CMD and press enter.
  • type Ipconfig /renew at the prompt & hit enter. Copy and paste any error message if you get one, then open a browser and see if you can get online.
  • If you can't get online, copy and paste the following at the command prompt ipconfig /all>c:\ipconfig_all.txt&notepad c:\ipconfig_all.txt&exit
  • Copy the contents of Notepad and post them into your next reply.
correct, only the xp won't go on line
I did the Ipconfig /renew and got the following

Windows IP configuration

The operation failed no network adapter is in the state permissiable for this operation

I did check that cable is plugged in good. I don't have another to try
Since this test failed I didn't try the 2nd
My System SpecsSystem Spec
.

12 Jan 2012   #4
Fred Garvin

Windows
 
 

Go into Device manager: Right click on My Computer>>Properties, click the Hardware tab then Device manager. Look under Network Adapters and see if anything has a red X or ? mark next to the name of your wired network card.

If you see your network card listed, right click and select Disable, then repeat and select Enable. End result is there should be no error marks and the driver should be enabled.
My System SpecsSystem Spec
12 Jan 2012   #5
ldj1002

Windows 7 Home Premiun 64 bit
 
 

Quote   Quote: Originally Posted by Fred Garvin View Post
Go into Device manager: Right click on My Computer>>Properties, click the Hardware tab then Device manager. Look under Network Adapters and see if anything has a red X or ? mark next to the name of your wired network card.

If you see your network card listed, right click and select Disable, then repeat and select Enable. End result is there should be no error marks and the driver should be enabled.
I took the cable from this computer and plugged to the XP, still no workie. Brought it back to this and it works. I did a ipconfig /renew again and this time I got screen with ip address& so on but still can,t get on line. Then went to device manager-network adapters and no red X or question marks I went back to command promp and put in the long command, pressed enter and the screen just went away. I didn't put the * on each end
ipconfig /all>c:\ipconfig_all.txt&notepadc:\ipconfig_all.txt&exit

It didn't look right that the notepad and c ran together so I did it again but this way.

ipconfig /all>c:\ipconfig_all.txt&notepad_c:\ipconfig_all.txt&exit

Both ways when I hit enter it just went away, said nothing

I don't remember where but a couple places it says connected to network but not internet.

Would it do any good to reinstall windows?

Redid the long command and got this

_________________________________________________
The way notepad read cable was disconnected. I checked and it was. I redid command prompt and got this


Attached Files
File Type: txt ipconfig_all.txt (557 Bytes, 30 views)
File Type: txt ipconfig_all 2.txt (1.1 KB, 20 views)
My System SpecsSystem Spec
12 Jan 2012   #6
Fred Garvin

Windows
 
 

Ok, your 2nd IPconfig_All file shows you are connected to your router. Nah, no reason to reinstall Windows... Do you have Verizon as your ISP?

Open a command prompt again and type ping google.com then press enter.
Right click in the black window and choose Select All. Then right click on the blue Title bar for the command prompt window and go to Edit>>Copy. Paste the result in your next post.
My System SpecsSystem Spec
12 Jan 2012   #7
GianniDPC

Windows 7 Home Premium x64
 
 

Is your LAN/Wireless adapter connected ? in network places
My System SpecsSystem Spec
12 Jan 2012   #8
ldj1002

Windows 7 Home Premiun 64 bit
 
 

My isp is ATT I talked to their tech support couple days ago. They said something must be wrong with computer. In network it says connected


Attached Files
File Type: txt ping google.txt (248 Bytes, 23 views)
My System SpecsSystem Spec
12 Jan 2012   #9
Fred Garvin

Windows
 
 

Open a command prompt again and type: netsh int ip reset log.txt press enter.
Type netsh winsock reset catalog press enter and restart the computer.

Open a web browser and see if you can get online. If not, go back to a command prompt and type ping.google.com and press enter
Type ping 127.0.0.1 and press enter
Let me know if you get the same result as your last post or if it completes and shows any loss.
My System SpecsSystem Spec
12 Jan 2012   #10
ldj1002

Windows 7 Home Premiun 64 bit
 
 

Quote   Quote: Originally Posted by Fred Garvin View Post
Open a command prompt again and type: netsh int ip reset log.txt press enter.
Type netsh winsock reset catalog press enter and restart the computer.

Open a web browser and see if you can get online. If not, go back to a command prompt and type ping.google.com and press enter
Type ping 127.0.0.1 and press enter
Let me know if you get the same result as your last post or if it completes and shows any loss.
I did the 1st command prompt, hit enter. It gave me another line. I did the 2nd hit enter. It gave me a 3rd line. I restarted and couldn't get on line.

I did ping.google.com and it said not a recognizable command or something like that.
I then did ping google.com. It sent 4 packets and lost 4. same with ping 127.0.0.1
My System SpecsSystem Spec
Reply

 Can't connect to internet




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
USB Internet dongle is taking a long time to connect to Internet
1. Is this a wired or wireless connection issue? Wireless via USB modem/dongle 2. Who is your Internet Service Provider (ISP)? Tata Docomo 3. What type of Broadband connection are you using? don't know 4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo -...
Network & Sharing
Can't connect to internet "Windows was unable to connect to this netwo
Hello guys, I have just finished my very first computer build and am rather happy with most things. Unfortunately I am having problems connecting to the internet. I have a temporary dongle in place and because it's my only option for about a month I kinda need it to work. When I first...
Network & Sharing
CAN connect to internet, CAN'T connect to router
I'm trying to connect to either of two routers I have. With either one I can connect to internet (obviously... I'm typing this). I can NOT connect to the router itself to update the firmware or change the settings. The URL to connect to each: Netgear WGR614v6, http://192.168.1.1 or...
Network & Sharing
I cannot connect to my ROUTER but i can connect to internet.
1. Question: Help please, so i don't know what the problem is but i want to portforward my port and i've tryed hunders of gateways cmd ---> ipconfig i know that but it just says ''Page could not be found'' So do you have any suggestions how can i fix this? I'm using D-Link DWA-125 Wireless N 150...
Network & Sharing
not able 2 connect to internet through broadband connect
i have bsnl broadband connection.whenever i tried to connect it through my win 7 it gives me error 651 with pppoe.. I am on a wired connection through a modem,..modem is workng well with win xp..but not with win 7.
Network & Sharing
No apps connect to MY internet, but connect fine on my neighbours net?
I am trying to use limewire, couterstrike, bitcomet etc, but nothing apart from firefox/I.E. and windows live messenger can connect to MY internet. everything workd perfectly on my neighbours internet, when accessed from my own laptop. Please help me. Thanks.
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App