Common problem, "cable unplugged" error windows 7

Page 1 of 3 123 LastLast

  1. Posts : 13
    Windows 7 Professional x32
       #1

    Common problem, "cable unplugged" error windows 7


    Hello dear community

    Now i've tried to fix this error myself for countless of days, this quite common problem.

    The error is following: My computer now and then doesnt recognize that i've got a ethernet cable plugged in to my computer.
    The internet work all times on all of the other 3 computers in the home network.

    OS: win 7
    NIC: intel r 82566dc-2 gigabit network connection

    I've tried to disable IPV6 adress, updated drivers and some other stuff, And when I tried the option to change the link/duplex from auto to fixed it worked. Sometimes it worked at 10mb, then it lost connection to the cable and I changed it to 100/ 1 gig and it work again. And when 100/1gig didnt work i changed back to 10 aso. This worked for about 1-2 weeks. Then suddenly it couldnt find the cable in neither of the options.
    So I tried the good old plugg out modem, router + computer and let it be offline for some hours and then put it on again. I tried this several times each day for a week (changed to all varies of duplex each time). Then suddenly it worked again, for 5 hours, then it died AGAIN.
    Now ive been cut from the internet for some days on my desktop computer again. Needless to say im getting pretty frustrated.

    So after this time I give up, I need you expert help. Do you have any clue what to do?

    Best wishes
    Simon
      My Computer


  2. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #2

    Hi Myris, and welcome to SF.

    Have you tried another network card in the problem pc as a test?
      My Computer


  3. Posts : 13
    Windows 7 Professional x32
    Thread Starter
       #3

    Hi Lemur and thanks!

    No I have not tried that due to that i'm using a DELL XPS with a integrated networkcard.

    Greetz
      My Computer


  4. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #4

    Please go here for Intel updates:

    Intel® Driver Update Utility
      My Computer


  5. Posts : 13
    Windows 7 Professional x32
    Thread Starter
       #5

    I already got the newest updates to my NIC
      My Computer


  6. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #6

    From Dell or Intel? The reason I ask is Intel normally has newer drivers for Intel hardware.

    Also, did you ever set it up to auto negotiate the speed rather than set it for 10 or 100/1GB speed?

    Also, can you get to a command prompt, type "ipconfig /all > info.txt" (without the quotes)
    and upload info.txt to this forum?
      My Computer


  7. Posts : 13
    Windows 7 Professional x32
    Thread Starter
       #7

    Yes I tried the auto also.

    I downloaded the drivers from Intel. I've tried out 3 different drivers, just incase the new ones got baby errors.

    I'll post the ipconfig /all, just gonna usb it over to this one. Brb!
      My Computer


  8. Posts : 13
    Windows 7 Professional x32
    Thread Starter
       #8

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : ZAPHOD
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connection
    Physical Address. . . . . . . . . : 00-1D-09-23-A9-7D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{9B0C5589-C7A9-48BF-A7E9-3B1914F18A8B}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My Computer


  9. Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       #9

    Okay, so first you do not have a wireless adapter? At least according to your text.

    And, as you indicated, media is disconnected for your NIC.

    We can try resetting the winsock protocol:

    Start, Run, CMD to open a command promptright click on cmd and select "Run as Administrator"

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reboot the machine.
    It May require 2-3 reboots
      My Computer


  10. Posts : 13
    Windows 7 Professional x32
    Thread Starter
       #10

    I don't got a wireless adapter.

    I'll try that, i'll messege it back here with the results when it's done.
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:37.
Find Us