Laptop wont connect to the internet

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  1. Posts : 8
    Windows 7 Home Premium 32bit
    Thread Starter
       #11

    DMHolt57 said:
    I can only guess that your anti virus is blocking you or you have malware on your computer that is redirecting your network connections...check the IPV4 settings of your adapter to make sure you are set to auto connect. Run Malwarebytes. Check device manager to see if there are changes to your hardware. Open a cmd window, type ipconfig /all, save as a txt file and post it here as an attachment.
    how can I run malwarebytes?

    and how can I copy and paste everything in my cmd window into here? I dont have internet in my laptop
      My Computer


  2. Posts : 8
    Windows 7 Home Premium 32bit
    Thread Starter
       #12

    what does it mean when it says: "media disconnected" on "media state"?
      My Computer


  3. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #13

    could mean that you are not connected, cable unplugged, etc. put the txt file on a flash drive and take to the computer u are on....
      My Computer


  4. Posts : 11,424
    Windows 7 Ultimate 64
       #14

    It sounds like the wireless chip has gone bad and as cheap as the usb dongle wireless are I would just buy one and set it up as it will likely be faster anyway.
    Hiro H50191 300Mbps Wireless-N USB Network Adapter - 300Mbps, Wireless-N, USB 2.0 at TigerDirect
      My Computer


  5. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #15

    Chip not bad...shows unidentified network...sigh... and local area connection doesn't work also... suppose we just replace that also....
      My Computer


  6. Posts : 11,424
    Windows 7 Ultimate 64
       #16

    Have you tried a restore back to point before this loss of connection happened?
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 32bit
    Thread Starter
       #17

    linnemeyerhere said:
    Have you tried a restore back to point before this loss of connection happened?
    yes I tried doing system restore but nothing,

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Hiram>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Hiram-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mdc.edu

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : mdc.edu
    Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
    Physical Address. . . . . . . . . : 4C-0F-6E-69-04-07
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::883c:2ca9:1e46:164e%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.72.35.215(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Tuesday, January 17, 2012 1:45:54 PM
    Lease Expires . . . . . . . . . . : Tuesday, January 17, 2012 3:04:48 PM
    Default Gateway . . . . . . . . . : 10.72.32.1
    DHCP Server . . . . . . . . . . . : 1.1.1.1
    DHCPv6 IAID . . . . . . . . . . . : 390860654
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-58-DD-34-1C-75-08-1C-DA-75

    DNS Servers . . . . . . . . . . . : 147.70.29.42
    147.70.29.44
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : 1C-75-08-1C-DA-75
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.gateway.2wire.net:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.mdc.edu:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : mdc.edu
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Hiram>
      My Computer


 
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