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Windows 7: Internet connection dropping when downloading via torrent

18 Jan 2012   #11
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 

Quote   Quote: Originally Posted by Qdos View Post
The Billlion gear is the dinkum' business...

You'd just need one or two gigabyte switches behind it...

Will link you to a UK reviews page, but it is Oz' gear I believe...

Billion BiPAC 7800N Wireless-N ADSL2+ Reviews
Lol. You like this product, yes!?

Thanks for the link. The reviews didn't really tell me much. I'll join the forums and ask some direct questions, see if I can get answers.

I did note that the unit relies totally on SNTP. It has no real time clock. Since it doesn't mention if it supports DST, I suspect it may have problems with times on DST changeovers. Anyway, we'll see what we get from the forums.

thanks for your help.

BTW: I have a download going for an hour now, with no drop outs. All I did was update my Malwarebytes subscription to the latest version, and redownload the latest definitions, and so far I've not had a problem. Could it be....???

Re switches: I have a 16 port and 2 8 port swtches.


My System SpecsSystem Spec
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18 Jan 2012   #12
Qdos

 

Quote   Quote: Originally Posted by TanyaC View Post
Lol. You like this product, yes!?

I have a download going for an hour now, with no drop outs. All I did was update my Malwarebytes subscription to the latest version, and redownload the latest definitions, and so far I've not had a problem. Could it be....???
Can you tell I'm that much of a fan?

However it is seriously good kit compared to a lot of other gear...

Be worth you thinking about a Mikrotics Routerboard too...

Malwarebytes? Only reason it could conceivably interfere with a connection is if it's clearing out infections that are in turn influencing the connection - not impossible, but as for giving you a definitive answer - no can do!

Q
My System SpecsSystem Spec
19 Jan 2012   #13
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 

Hi,

Yes, Malwarebytes was a red herring.

The problem is a combination of torrent connections, HLSW software running and the fact that when he play's Garry's Mod, a Steam game, it opens 681 connections just for that game alone. This is overloading the router and causing it to reset.

What is bizarre is that there has been no change in the patterns of usage for 12 months at least. My son adamantly asserts that he has always had his torrent set and 1000/20, has played Garry's mod for years, and has been an administrator of several online game servers for 6 months at least, and all of the activity occured concurrently without problems.

From my observations, he is correct. He has been doing things this way.

So why then has this started to overload the router now, whereas prior to a week ago it didn't?

We still don't have an answer to that question. So we've had to modify how we do things. His torrents are now 500/1. I have posted a steam support ticket to see if they can tell me if 680+ connections is normal for a single game, and I'll be reinstalling his PC tomorrow.

Overall though, we sstill have not found the cause of the problem.

Tanya
My System SpecsSystem Spec
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23 Jan 2012   #14
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 

This issue is not resolved.

It seems steam was another red herring, although it seems that the 680+ open connections for steam is a problem, according to steam support, we are now working on that as a separate problem.

The problem with the downloads still persists. And it happens when no other PCs are turned on except the server, and when no online games are being played.

The PC downloading also blue-screen on me with code 0x000000F4.

The maximum number of connections has been dropped from 1000 to 50 and yet the problem persists.

I replaced the modem, but it made no difference. I haven't replaced the router. I am going to reinstall my computer now that it has started BSOD's, and I will factory reset the router again and rekey all configurations from scratch.

But in the meantime I'd welcome any ideas from people here.

thanks
Tanya
My System SpecsSystem Spec
25 Jan 2012   #15
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 

The saga continues;

The connection started dropping out with no PCs turned on at all. I think that eliminates hardware and software issues with the PCs, and leaves the router and phone line, since the modem and all associated cabling have been replaced.

So I called Tel$tra and after performing some basic tests, they said there is a problem with the line, so they sent out a techo who said their is no problem with the line.

But then, the problem is intermittent;

He agreed to replace the ports on the RIM and suggested that there was nothing else he could do. So I've started a download and it's been going for 10 minutes, so within the next hour at best I'll know if the problem is fixed.

The only thing that hasn't been replaced so far is the router.

Will revert
Tanya
My System SpecsSystem Spec
26 Jan 2012   #16
Qdos

 

Do you trust your provider is the key?

Don't they have a log and graphical interface you can access which records drop-outs?

Could be the router, but without looking back I think you have a separate router and modem, no?

Only thing I can suggest is hauling the performance and error logs off both those pieces of hardware...
My System SpecsSystem Spec
26 Jan 2012   #17
TanyaC

Linux Mint 17 Cinnamon | Win 7 Ult x64
 
 

Quote   Quote: Originally Posted by Qdos View Post
Do you trust your provider is the key?

Don't they have a log and graphical interface you can access which records drop-outs?

Could be the router, but without looking back I think you have a separate router and modem, no?

Only thing I can suggest is hauling the performance and error logs off both those pieces of hardware...
Yes, router and modem are separate.

I have to ring Tel$tra back because changing the ports did not work. It solved a couple of phone line issues I had, but the internet dropouts are still occuring. And for some reason the connection drops at 09:01am every day. I have nothing in the router to reset the connection.
My System SpecsSystem Spec
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 Internet connection dropping when downloading via torrent




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