Windows 7 - It's not the printer, it's the network (Error code 0x80070035)

I'm moving Laptop can no longer access shared printer/files on home network here, simply because the issue is not printer related; it's network-related, and I wanted to get the problem updated under a better title.

In a nutshell:

• Windows 7 laptop is connecting fine to internet via home wireless network
• Same Windows 7 laptop cannot, however, access my Windows 7 desktop - the files, or more importantly for these purposes, the printer USB-connected to that computer and shared with users on the network

Attempts to access my PC from her laptop - whether clicking on its icon in the network view from her laptop, or specifying it by pathname (\\mywin7\), fail with

Error code 0x80070035
The network path was not found.

None of the following has fixed it:

• Turning my firewall off completely
• Stopping her AVG antivirus
• Starting in safe mode and doing a Malwarebytes sweep
• Using msconfig to do a selective boot with none of the services started
• Mucking with the TCP/IP settings on either computer
• Playing with the services on either computer
• Specifying the printer path by IP address name
• System restoring to an earlier point in time

From her computer I can ping mine by name and by IP address.


Every other computer in our house - XP ones and Windows 7 - can print to the printer connected to my computer, and every other computer has normal network access to my computer.


I don't have a Norton product - ever - on my computer or hers.

Hello,

Can we try something else? Try pinging the IP address of mywin7 instead of the Computer Name. If ping is successful try accessing the canon printer by using the IP address, for ex. click on the start Orb then type \\192.168.X.X\Canon printer press enter after. What's the outcome?

Outcome if I path to the printer is that nothing happens. The start menu just goes away.

Outcome if I path to the computer itself - \\192.168.1.5 in this case - is that nothing happens. It just hangs there with the start menu staying up.

I replied too soon. I got this message

Error code 0x800704cf
The network location cannot be reached. For more information about network troubleshooting see Windows help.

I found this, please let us know if it helps.

In that link is perhaps the one thing I have not tried yet, which is to open the network adapter in device manager, show hidden devices, "delete them all" (yikes), and then it will work.

So questions before I try it:

• Is the above (delete the devices from network adapter) what you were recommending?
• May I leave my "known good" devices when I do the delete? That would be the Ethernet adapter and the wireless adapter. There are maybe 10-15 items under network adapter with hidden devices included.

For the record, I did see this suggestion early in my quest, but the suggestion specifically was to remove all but one Microsoft somethingorother device, and I only had one of those so I didn't try it. For giggles, I DID at that time try removing the wireless adapter and then restarting the computer. I had to manually reconnect to the internet, including entering the usually-stored security password, but that didn't fix my network access.

Thanks for working with me on this.

Well, unfortunately, the deleting the hidden devices did not solve this problem.

I actually was unable to delete several "WAN Miniport" hidden devices, but did delete, or rather, uninstall, them.

Restarted the computer and the conditions appear to be the same as they were before. Actually when I logged back in after restart, Windows took a few minutes to install device driver software on new devices it "found" - and then all or virtually all of what I'd uninstalled was back.

2xg's link has some other ideas, not as low-hanging fruit though as that one was, so I might try some, or I might wait for further guidance.

If it is a network connection and you have alot of issues with getting it to connect

why not re do the whole network ,That would just eliminate the extra things that you are doing

I would try to re match homegroup settings ,to me it sounds like your wife's laptop is not useing the correct homgroup log in or connection to work in sync with the printer

Homegroup should have been the first option especially working with multi connected pc's on a network


Go through your home group make sure all the pc's are useing the same password and make sure you can see all each other on the network connection after that you would have to reassign a network drive and printer connection to get it going again

Although the afflicted laptop is a Windows 7 computer, we have not used Homegroup here - three Windows 7 machines, two XP machines. When the problem started, I tried setting up a homegroup and it did not work. Same problems as described.

The issues involved here appear to be isolated to one Windows 7 laptop, as the other computers in the house can print okay, meaning they can access my computer via the "network path."

Hmmm you know win 7 has a compadability mode maybe you need to see if that is why the network isn't working right

Im thinking your network is thinking XP not 7

Also if the homegroup didn't take that should have gave you a sign something was up also have you tryed updating the eithenet adapter and drivers for the router etc