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Windows 7: laptop cannot detect wireless networks

05 Feb 2012   #31
metalmania31

Windows 7 Pro 64bit build 7601 SP1
 
 

Please post your "ipconfig /all > network.txt & network.txt" in command line without quotes. So I can see if the router is even giving your computer an IP address. If not I can get a better picture of your connection.
The fact that you can connect to another AP and yours cannot seems to me you should try a factory reset of the router(How to Reset a Router Back to the Factory Default Settings | eHow.com) and re-do your network settings (the ssid, pass key, etc). Since you already tried the other troubleshooting steps.


My System SpecsSystem Spec
.
06 Feb 2012   #32
qistina55

Windows 7 32 bit
 
 

Hi,

Here is my ipconfig information as requested. I did changed the SSID but still not working.

Really need your help.

Thank you

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Azren>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Azren-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
Physical Address. . . . . . . . . : 00-FF-98-AC-C0-88
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 78-E4-00-08-26-F2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1520 Wireless-N Half-Mini Card
Physical Address. . . . . . . . . : 78-E4-00-08-26-F2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : A4-BA-DB-BD-61-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter VMware Network Adapter VMnet1:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2d4f:6807:1b40:fdb9%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.119.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 302010454
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-76-04-22-A4-BA-DB-BD-61-01
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VMware Network Adapter VMnet8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d180:c30e:13d7:d32b%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.11.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 520114262
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-76-04-22-A4-BA-DB-BD-61-01
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{276DD342-829A-478C-9303-C9443DC0B793}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{0863FD2B-8311-4A30-930B-355CD5A80A1B}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{C0DDA5CA-93C1-4F45-ACDF-0E018DD44531}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{609AAB20-91A8-4EFC-A850-9A339E7B4EEB}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{AC0073FD-5633-4159-B8EC-804A6E113F0E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{D58738AF-6B76-4AA0-BCCF-A15B2FDAC6A5}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
06 Feb 2012   #33
metalmania31

Windows 7 Pro 64bit build 7601 SP1
 
 

Ok that confirms the router is not communicating with you pc. The Default Gateway is not displaying an IP address.
You said you changed the SSID, but did you do a factory reset following the instructions I linked?
Have you tried physically plugging in a network cable to see if it's only the wireless that's not working?
I forgot to include in my previous troubleshooting to try in command prompt Ipconfig /release and then Ipconfig /renew.
My System SpecsSystem Spec
.

19 Feb 2012   #34
qistina55

Windows 7 32 bit
 
 

Dear metalmania31,

Finally I managed to solve my problem by resetting all my hardware (modem+router+change SSID) and also reset tcp, ip, winsock & firewall using netsh.

Thank you for your guidance.
My System SpecsSystem Spec
20 Feb 2012   #35
metalmania31

Windows 7 Pro 64bit build 7601 SP1
 
 

Ok, cool you've got it solved. Glad to be of help.
My System SpecsSystem Spec
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 laptop cannot detect wireless networks




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