laptop cannot detect wireless networks

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  1. Posts : 670
    Windows 7 Pro 64bit build 7601 SP1
       #31

    Please post your "ipconfig /all > network.txt & network.txt" in command line without quotes. So I can see if the router is even giving your computer an IP address. If not I can get a better picture of your connection.
    The fact that you can connect to another AP and yours cannot seems to me you should try a factory reset of the router(How to Reset a Router Back to the Factory Default Settings | eHow.com) and re-do your network settings (the ssid, pass key, etc). Since you already tried the other troubleshooting steps.
      My Computer


  2. Posts : 6
    Windows 7 32 bit
       #32

    Hi,

    Here is my ipconfig information as requested. I did changed the SSID but still not working.

    Really need your help.

    Thank you

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Users\Azren>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Azren-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection* 11:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
    Physical Address. . . . . . . . . : 00-FF-98-AC-C0-88
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 78-E4-00-08-26-F2
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : DW1520 Wireless-N Half-Mini Card
    Physical Address. . . . . . . . . : 78-E4-00-08-26-F2
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : A4-BA-DB-BD-61-01
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter VMware Network Adapter VMnet1:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
    Physical Address. . . . . . . . . : 00-50-56-C0-00-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::2d4f:6807:1b40:fdb9%15(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.119.1(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 302010454
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-76-04-22-A4-BA-DB-BD-61-01
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter VMware Network Adapter VMnet8:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
    Physical Address. . . . . . . . . : 00-50-56-C0-00-08
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d180:c30e:13d7:d32b%16(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.11.1(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 520114262
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-76-04-22-A4-BA-DB-BD-61-01
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{276DD342-829A-478C-9303-C9443DC0B793}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{0863FD2B-8311-4A30-930B-355CD5A80A1B}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{C0DDA5CA-93C1-4F45-ACDF-0E018DD44531}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{609AAB20-91A8-4EFC-A850-9A339E7B4EEB}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{AC0073FD-5633-4159-B8EC-804A6E113F0E}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{D58738AF-6B76-4AA0-BCCF-A15B2FDAC6A5}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My Computer


  3. Posts : 670
    Windows 7 Pro 64bit build 7601 SP1
       #33

    Ok that confirms the router is not communicating with you pc. The Default Gateway is not displaying an IP address.
    You said you changed the SSID, but did you do a factory reset following the instructions I linked?
    Have you tried physically plugging in a network cable to see if it's only the wireless that's not working?
    I forgot to include in my previous troubleshooting to try in command prompt Ipconfig /release and then Ipconfig /renew.
      My Computer


  4. Posts : 6
    Windows 7 32 bit
       #34

    Dear metalmania31,

    Finally I managed to solve my problem by resetting all my hardware (modem+router+change SSID) and also reset tcp, ip, winsock & firewall using netsh.

    Thank you for your guidance.
      My Computer


  5. Posts : 670
    Windows 7 Pro 64bit build 7601 SP1
       #35

    Ok, cool you've got it solved. Glad to be of help.
      My Computer


 
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