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Windows 7 - Dropping Internet Every Few Minutes- Default Gateway Not available |
02-01-2012
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#1 | | Windows 7 Home Premium 64 bit |
Dropping Internet Every Few Minutes- Default Gateway Not available Hey,
So, I'm on my wonderful laptop and it works well when I'm home. When I go to college, however, I drop internet ever couple of minutes. I run the troubleshooter and it reports that the Default Gateway Is Not Available. So, that sucks. It fixes the problem, then, a few minutes later, it happens again. I've been looking for a fix to this problem and I've found several relevant posts on the internet, but most ask for router information. Some even said that the router may not work with windows 7 and it needs a firmware update. I can't change the router, because it's a dorm. Others nearby haven't had any trouble. I do have friends who have the same problem as I, but less frequently. I thought the problem was McAffee so I got rid of it, but the problem persists. I'm really anxious to get this solved, so any help is much appreciated. I'm willing to supply whatever information necassary.
Thanks.
Problem solved through following 2xg's advice.
Last edited by Syzygy; 02-02-2012 at 12:21 PM..
| My System Specs | | OS Windows 7 Home Premium 64 bit CPU i7-2720QM Memory 8.00 GB Graphics Card GT 540M Sound Card integrated |
02-01-2012
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#2 | | Windows 7 Home Premium 64bit |

Quote: Originally Posted by Syzygy Hey,
So, I'm on my wonderful laptop and it works well when I'm home. When I go to college, however, I drop internet ever couple of minutes. I run the troubleshooter and it reports that the Default Gateway Is Not Available. So, that sucks. It fixes the problem, then, a few minutes later, it happens again. I've been looking for a fix to this problem and I've found several relevant posts on the internet, but most ask for router information. Some even said that the router may not work with windows 7 and it needs a firmware update. I can't change the router, because it's a dorm. Others nearby haven't had any trouble. I do have friends who have the same problem as I, but less frequently. I thought the problem was McAffee so I got rid of it, but the problem persists. I'm really anxious to get this solved, so any help is much appreciated. I'm willing to supply whatever information necassary.
Thanks. Syzygy,
Is your Gateway through AT&T Uverse which is what I have.
If so power down the Gateway and let it reboot.
Problems persist have them replace the Gateway as they did for me.
THW | My System Specs | | System Manufacturer/Model Number HP M9077c OS Windows 7 Home Premium 64bit CPU Intel(R)Core(TM)2 quad Q6600@2.4GHz 2.39GHz Motherboard ASUSeK Memory 6GB DDR2 6400 Graphics Card GeForce 8500/512MB Sound Card Realtek High Def Audio Monitor(s) Displays HP w2408 LCD 24" widescreen Screen Resolution 1920x1200 Keyboard MS wireless Inteli Mouse MS wireless Inteli Cooling 6 pack of Bud |
02-01-2012
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#3 | | Windows 7 Home Premium 64bit |
Forgot to add........
Welcome to Seven Forums and check out all the Great Tutorials.
You might want to do a search (Upper right corner) to see if others had similar problem.
THW | My System Specs | | System Manufacturer/Model Number HP M9077c OS Windows 7 Home Premium 64bit CPU Intel(R)Core(TM)2 quad Q6600@2.4GHz 2.39GHz Motherboard ASUSeK Memory 6GB DDR2 6400 Graphics Card GeForce 8500/512MB Sound Card Realtek High Def Audio Monitor(s) Displays HP w2408 LCD 24" widescreen Screen Resolution 1920x1200 Keyboard MS wireless Inteli Mouse MS wireless Inteli Cooling 6 pack of Bud |
02-01-2012
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#4 | | Windows 7 Home Premium 64 bit |
Sorry, I'm a little unclear of what you mean by Gateway powered through At&T Uverse. I did try doing a search, but the problem is that I cannot troubleshoot the router since I don't have permission. It's a community router and others with windows 7 aren't experiencing the same problem. | My System Specs | | OS Windows 7 Home Premium 64 bit CPU i7-2720QM Memory 8.00 GB Graphics Card GT 540M Sound Card integrated |
02-01-2012
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#5 | | Windows 7 Home Premium 64bit |

Quote: Originally Posted by Syzygy Sorry, I'm a little unclear of what you mean by Gateway powered through At&T Uverse. I did try doing a search, but the problem is that I cannot troubleshoot the router since I don't have permission. It's a community router and others with windows 7 aren't experiencing the same problem. Thought that might be the case...Community Router.
Have you discussed this with others as to how they have there laptops setup versus yours? Might be just a subtle change you might have to make.
THW | My System Specs | | System Manufacturer/Model Number HP M9077c OS Windows 7 Home Premium 64bit CPU Intel(R)Core(TM)2 quad Q6600@2.4GHz 2.39GHz Motherboard ASUSeK Memory 6GB DDR2 6400 Graphics Card GeForce 8500/512MB Sound Card Realtek High Def Audio Monitor(s) Displays HP w2408 LCD 24" widescreen Screen Resolution 1920x1200 Keyboard MS wireless Inteli Mouse MS wireless Inteli Cooling 6 pack of Bud |
02-01-2012
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#6 | | Windows 7 Home Premium 64 bit |
Unfortunately, I attend a liberal arts college. The people around me really don't know much about computers(even I don't know that much), and I have asked. I. I went to the on-campus computer information services department, and they just told me to get an ethernet cable. | My System Specs | | OS Windows 7 Home Premium 64 bit CPU i7-2720QM Memory 8.00 GB Graphics Card GT 540M Sound Card integrated |
02-01-2012
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#7 | | Windows 7 Home Premium 64bit |

Quote: Originally Posted by Syzygy Unfortunately, I attend a liberal arts college. The people around me really don't know much about computers(even I don't know that much), and I have asked. I. I went to the on-campus computer information services department, and they just told me to get an ethernet cable.
Will get you some help.
So don't go far!
THW | My System Specs | | System Manufacturer/Model Number HP M9077c OS Windows 7 Home Premium 64bit CPU Intel(R)Core(TM)2 quad Q6600@2.4GHz 2.39GHz Motherboard ASUSeK Memory 6GB DDR2 6400 Graphics Card GeForce 8500/512MB Sound Card Realtek High Def Audio Monitor(s) Displays HP w2408 LCD 24" widescreen Screen Resolution 1920x1200 Keyboard MS wireless Inteli Mouse MS wireless Inteli Cooling 6 pack of Bud |
02-01-2012
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#8 | | Microsoft Windows 7 Home Premium 64-bit 7600 |
just to add, you say you got rid of macafee, does this mean you have left yourself unprotected without any antivirus, if so you need to rectify that asap.
most people on the forum here would recommend Microsoft security essentials ,which is a free reliable anti virus Microsoft Security Essentials - Free Antivirus for Windows | My System Specs | | System Manufacturer/Model Number Hewlett packard/p6512uk OS Microsoft Windows 7 Home Premium 64-bit 7600 CPU IIx4 amd athelon 635 processor Motherboard FOXCONN 2AA9 Memory 2x2gb Graphics Card ati radeon HD 5450 Sound Card (1) Realtek High Definition Audio (2) AMD High Definition Monitor(s) Displays samsung lcd tv 32" Screen Resolution 1360x 768 Keyboard wireless hp Mouse wireless Hp,optical PSU ? Cooling air! Hard Drives (1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device Internet Speed 1.10mb/s Other Info at last i got a decent off the shelf upgrade, haha i dont even know what a psu is,
UPDATE: of course now im a guru i know its a power supply unit! |
02-01-2012
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#9 | | Windows 7 Home Premium 64 bit |
I'll be by a computer all day, so I won't be going anywhere(internet permitting). As for antivirus, I added Avira, any objections? | My System Specs | | OS Windows 7 Home Premium 64 bit CPU i7-2720QM Memory 8.00 GB Graphics Card GT 540M Sound Card integrated |
02-01-2012
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#10 | | |
Hi Syzygy,
THW has called me to help you out and I'll see how may assist you.
If you are in a dorm, you have to realize that you are sharing the bandwidth with others. You have no clue what others might be doing such P2P, online gaming utilize a huge amount of bandwidth. Quote: So, I'm on my wonderful laptop and it works well when I'm home. When I go to college, however, I drop internet ever couple of minutes. Is your issue a wired or wireless connection? | My System Specs | | System Manufacturer/Model Number Lenovo Desktop/Samsung NB OS Win7 32/64bit Dropping Internet Every Few Minutes- Default Gateway Not available problems? All times are GMT -5. The time now is 04:30 PM. |  |