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Windows 7: Bluetooth: Cellphone/PC connection issues

17 Aug 2009   #1
PsychoNavigator

Windows 7 x64 Ultimate Signature Edition (Steve Balmer, baby... Woo!)
 
 
Bluetooth: Cellphone/PC connection issues

Hello all,

I have a Motorola Rizr Z3 that I am trying to connect via Bluetooth to my computer. I bought a Bluetooth USB dongle and plugged it in, which shows as having installed with no conflicts.

In the devices menu, I selected Add Device, then set my phone as findable. Once Windows recognised my phone, I selected it, then selected to pair it with with a code. I've tried both automatically as well as creating my own pairing code to no avail. I get the system error below.

Quote:
Adding this Device to this computer failed.

Adding the device failed resulting in an unknown error. The reported error is 0x0004005.

Contact your device manufacturer for assistance.
Does anyone have any idea or suggestions in regards to this one?

Thanks in advance.

EDIT: I just tried doing the same thing on my laptop, which has a 64bit install of W7 RC, and it's the same thing. So, I'm willing to guess it's not hardware related, as least as far as the computers go. The cellphone itself may be another story.


My System SpecsSystem Spec
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17 Aug 2009   #2
Sassa

 
 

Try not to pair it with with a code.
You can add code later.
My System SpecsSystem Spec
17 Aug 2009   #3
PsychoNavigator

Windows 7 x64 Ultimate Signature Edition (Steve Balmer, baby... Woo!)
 
 

Per your instructions, I can see it in the devices now, but there is a triangular yellow alert tag. It appears that two drivers might be missing, as it only recognises it as a phone modem. I'm going to try and find driver updates since windows does not seem to be able to find them.

Thanks for that first step! The simplest thing right in front me, and
I missed it completely!
My System SpecsSystem Spec
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18 Aug 2009   #4
PsychoNavigator

Windows 7 x64 Ultimate Signature Edition (Steve Balmer, baby... Woo!)
 
 

UPDATE: Okay, my Motorola Z3 is visible but about all it'd be good for is probably nothing but as a modem. The only driver it's able to install is for a BIP Responder. Attempting to pair it after the fact is useless. I'm suspect ing that it has to do with the fact that it is unable to install the remaining Bluetooth drivers.

Also, I tried my wife's Nokia 3500c and this unit didn't even give the chance to choose to connect without pairing. It goes straight to prompting a number to input the number into the phone. Just like the Z3, I get the same error code.

So, everything combined leads me to believe that W7 doesn't much like Bluetooth. I'm trying to do a search for bluetooth drivers, but either I'm asking Google the wrong questions or they're a little hard to come by.

Very aggravating.
My System SpecsSystem Spec
29 Aug 2009   #5
PsychoNavigator

Windows 7 x64 Ultimate Signature Edition (Steve Balmer, baby... Woo!)
 
 

2nd Update: I tried connecting with a bluetooth mouse and it got exactly the same error! Seriously, this error code has me baffled! I have NFI as to what the problem is. :sad panda:
My System SpecsSystem Spec
29 Aug 2009   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by PsychoNavigator View Post
2nd Update: I tried connecting with a bluetooth mouse and it got exactly the same error! Seriously, this error code has me baffled! I have NFI as to what the problem is. :sad panda:
Have you gone into device manager (type device manager in search) and look for the bluetooth deivice. If it is missing , or has a yellow triangle on it the driver isnt working.

Let us know if you need help

Ken
My System SpecsSystem Spec
30 Aug 2009   #7
PsychoNavigator

Windows 7 x64 Ultimate Signature Edition (Steve Balmer, baby... Woo!)
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Have you gone into device manager (type device manager in search) and look for the bluetooth deivice. If it is missing , or has a yellow triangle on it the driver isnt working.

Let us know if you need help

Ken
Nope, all my devices are good. It's weird.


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 Bluetooth: Cellphone/PC connection issues




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