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Windows 7 - Can't connect to wifi - driving me nuts! |
02-09-2012
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#1 | | |
Can't connect to wifi - driving me nuts! Until yesterday morning I had a good wifi signal. We are in France and run on Nordnet Satellite Internet.
However, now I have an exclamation mark on signal bar and no internet access. We are on Nordnet Satellite and I am running WIndows 7 on a Sony Vaio laptop.
It is not the router as my husband's laptop is working fine with no connection problems. I can connect to internet by using cable but not wifi which is very inconvenient as I have to keep bringing the computer downstairs.
Have done diagnostic check and error is: Windows cannot connect with the device or resource (primary DNS server)
Computer also trying to connect by cellular profile (which is the O2 dongle that I use when I go to the UK). I keep getting the O2 box up asking me if I want to connect which it did (without the dongle inserted) but although it will bring up Google it won't connect to anything.
I'm not very technical but have done the obvious things like system restore and checking the adaptor settings in Network and Sharing but just can't figure out what the problem is. If I try to set up a new connection it just keeps referring back to the cellular profile which is presumably for O2?
Can anyone shed any light on this - would really appreciate any help!
| My System Specs | | System Manufacturer/Model Number Sony PCG-71311M OS Windows 7 |
02-09-2012
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#2 | | Windows 7 Ultimate SP1 64-Bit |
Hello Sally, welcome to Windows Seven Forums.
Have a look at this possible solution: Can't communicate with Primary DNS Server - Microsoft Answers | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
02-09-2012
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#3 | | |
Hi Sea Vixen (nice user name!)
Tried option 1 but on the 'fix it yourself' option I put in all the command prompts but it failed as says I am not administration (which I am).
Second option Method 2.
Step 1. 1. Connect to your router (by typing 192.168.0.1 or 192.168.1.1 in the address bar) and log in. Check your user manual or documentation if you do not know the log-in credentials.
2. Make sure you are in the Setup -> Basic Setup category.
3. Scroll down until you see 'DHCP Server' - if it is disabled, select 'Enable'.
4. Enable DHCP If you want, you can change the number that the DHCP IP assigning starts. (this is optional)
5. Use the DNS servers provided to you by your ISP. There are many DNS servers out there. It's best to use your ISP's if possible.
6. Scroll down and click 'Save Settings'. Tried to do this but not quite sure if I am doing it right as when I put the number into the address bar (which I assume is where the www web address goes) it just brought up a list of websites!
Can you tell me if I'm doing something wrong? | My System Specs | | System Manufacturer/Model Number Sony PCG-71311M OS Windows 7 |
02-09-2012
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#4 | | windows 7 home premium 64bit |
are you putting the numbers as in doing a google search? you want to put the numbers at the very top of the page up where the back arrows are if your using internet explorer 9. You will see http://www.severnforums.com etc etc in he address bar as you are looking at this forum page you need to type the ip address for the router in that area | My System Specs | | System Manufacturer/Model Number Eclipse eXtreme Fusion890 Xfire (AMD X6) OS windows 7 home premium 64bit CPU AMD Phenom II X6 1090T Black Edition AM3 Processor Motherboard Asus M4A89GTD PRO/USB3 AM3,DDR3,CFire,SATA3,GBLan,ATX Memory Corsair XMS 8Gb DDR3 2000 (2x4Gb) CL9 Dual-Channel Kit Graphics Card Sapphire 1024Mb ATi Radeon HD 5870 PCI-Express VGA Card Sound Card Asus onboard Monitor(s) Displays 32" LG tv Keyboard standard Mouse Logitech G700 gaming mouse PSU EZCool Infinity 800W ATX, PFC PSU Case CoolerMaster Storm Scout Black ATX Gaming Case Cooling CoolerMaster V8 940/AM2/LGA775/LGA1366 CPU Cooler Hard Drives 640GB Western Digital Caviar Black 64Mb SATA3 Hard Drive Internet Speed 100mbps Other Info love my gaming but a noob to setting a pc up properly lol |
02-09-2012
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#5 | | |
Many laptops have a small switch or an Fn key touch to disable WiFi...
Have you accidentally disabled your WiFi adapter?
C'est tout à fait possible, non?
Check there's no arrow, exclamation mark, or triangle beside your WiFi adapter in Device Manager... | My System Specs | | System Manufacturer/Model Number Custom built machine OS W7 x64 CPU Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650) Motherboard Gigabyte GA-EP45T-UD3R (F6 Bios) Memory 4Gb OCZ Gold 1,333Mhz Graphics Card Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's Sound Card Azalia to twin Samson 50w Studio Monitors Monitor(s) Displays Twin Dell (E-IPS) U2311H 23.6" Screens Screen Resolution 1920 x 1080 @ 60Hz Keyboard Cherry PS/2 custom model Mouse Logitech M500 Laser Mouse PSU OCZ 600w Case Lian-Li PC8 acoustifoamed' aluminium tower Cooling Scythe 140mm Zipang Hard Drives Twin 1Tb Barracuda archivage, Twin TV/PVR 2Tb Samsungs, (80Gb Barracuda for the OS, but SSD envisaged...) Internet Speed ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet Other Info Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuner, Billion BiPac 7800N router & ZyXEL 8x Gigabit Switch. Lian-Li CR26 Card Reader, Samsung SCX4300 AiO laser printer/scanner. NOD32 Anti-Virus. |
02-09-2012
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#6 | | Windows 7 Ultimate SP1 64-Bit |
Do check Qdos's suggestions first, as we often forget the simple things when trying to help out.
Failing that, try option 1 again, but before you open the command prompt window, right-click cmd and choose Run as Adminstrator, which will give you full elevated privileges. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop Can't connect to wifi - driving me nuts! problems? All times are GMT -5. The time now is 04:35 PM. |  |