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Windows 7: Laptop can't get on the Internet

10 Feb 2012   #1
lostsoul62

Windows 7 x64 RC1, Vista Ultimate, XP Pro
 
 
Laptop can't get on the Internet

I bought a D-Link 655 router and got 3 computers up on Ethernet and one laptop on wireless so the router works. I can't get my roommates laptop on the Internet. The last router was a D-Link 524 and work for her on wireless. The new router work on Ethernet but not wireless and now it won't even work on Ethernet anymore. 3 hours with D-Link support didn't help. I told her I would take her to lunch every day her laptop is down so I just got to get this fix. However her laptop can see the network. I think it might be her adapters. Help?


My System SpecsSystem Spec
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10 Feb 2012   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Hello playa.. I mean lost soul

It would help if you let us know what laptop it was.

Also, try this on for size: Internet Troubleshooting Guide

Although, if you're actually interested in her, my recommendation would be to pull the wireless card out of it any way possible to insure those lunch dates keep rolling
My System SpecsSystem Spec
10 Feb 2012   #3
lostsoul62

Windows 7 x64 RC1, Vista Ultimate, XP Pro
 
 

It would help if you let us know what laptop it was.

It is a Toshiba, Satelite A215 with a Atheros AR5007EG wireless Network Adapter

Also, try this on for size: Internet Troubleshooting Guide

Although, if you're actually interested in her, my recommendation would be to pull the wireless card out of it any way possible to insure those lunch dates keep rolling

This is my EX-WIFE
My System SpecsSystem Spec
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10 Feb 2012   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Have you checked in Device Manager to see whether drivers are needed?

Is the wireless switch at the front of the laptop in the On position?
My System SpecsSystem Spec
10 Feb 2012   #5
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by lostsoul62 View Post
Quote   Quote: Originally Posted by DustSailor View Post
It would help if you let us know what laptop it was.
It is a Toshiba, Satelite A215 with a Atheros AR5007EG wireless Network Adapter

Quote   Quote: Originally Posted by DustSailor View Post
Also, try this on for size: Internet Troubleshooting Guide

Although, if you're actually interested in her, my recommendation would be to pull the wireless card out of it any way possible to insure those lunch dates keep rolling
This is my EX-WIFE
Opps

Anyway, you wouldn't believe how many different kinds of A215 satellite laptops there are, perhaps there are more numbers you haven't see yet? Such as "S7433", etc.

Did you try the tutorial I sent you?

As "seavixen" said above, is there any indication in device manager that the drivers aren't working/installed?
My System SpecsSystem Spec
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 Laptop can't get on the Internet




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