Browsers work but all other programs dont.

as it says in the topic, my browser works fine but all other programs cannot connect to the internet. also windows firewall gives me error code 0xd69 and 0x80070424.

ive seen a topic on here with someone with the same issue but no solutions.

ive tried AV scans and windows repairs but none of them worked. i cant get windows to update either.

any help would be greatly appreciated. ill comply with any info requests to the best of my knowledge/ability.

i'm actually in safe mode now. same as if i werent. browser is fine but firewall and updates still are down.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Brandon-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 60-D8-19-0C-C5-92
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 60-D8-19-0C-C5-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::11df:25d7:e107:4044%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 15, 2012 10:17:50 AM
Lease Expires . . . . . . . . . . : Wednesday, February 15, 2012 7:48:12 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 325113881
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-34-5D-7A-10-1F-74-1D-AD-B2
DNS Servers . . . . . . . . . . . : 24.196.64.53
68.113.206.10
24.178.162.3
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 10-1F-74-1D-AD-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A51B8F98-B9EC-44CC-A4C5-D6B8D0ABB6ED}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3C58783B-195C-4B94-9371-C1DBE7B32D56}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=62ms TTL=45
Reply from 98.139.183.24: bytes=32 time=48ms TTL=45
Reply from 98.139.183.24: bytes=32 time=55ms TTL=45
Reply from 98.139.183.24: bytes=32 time=63ms TTL=45

Ping statistics for 98.139.183.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 63ms, Average = 57ms

i tried the link you gave me but i dont see the BFE file its telling me to edit. but thanks for your time.

Your system sounds like it has a couple registry keys which may have been deleted by malware or a rouge antivirus program. You need to make sure the system is clean of malware first, but you can check and see if these services are started (or if you can start them): BFE Base filtering Engine, MpsSvc and SharedAccess.

where would i find those services to see if theyll start?

Right click on Computer and select Manage. Scroll down to Services and look to see if the 3 services listed above are started or can be started. In the Log On tab for those services, the Local Account should be selected as the account used.

Once the services are started, you should be able to start your Windows firewall and Windows updates. If you are still infected with malware or a rootkit, the changes above will most likely revert back to where they were. You need to get your system cleaned first.