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#1
Windows 7 clients intermittently unable to resolve host name of server
We have 2 x Server 2008 R2 domain controllers and 120+ Windows 7 x64 clients.
We have a print server which runs Server 2008 R2. We have several other servers which also run Server 2008 R2.
An issue occurs intermittently and apparently at random, whereby a client will be unable to resolve the host/computer name of the print server.
When the issue occurs, we have confirmed the following:
- The client has a valid IP address.
- The client’s DNS server addresses are correct.
- The client can ping the IP address of the print server.
- The client can resolve the IP address of the print server by using nslookup and the server’s FQDN.
- The client cannot resolve the IP address of the print server by using nslookup and the host/computer name of the print server.
- The issue can occur regardless of which domain controller the client used to log on.
- When the output of ‘ipconfig /displaydns’ is printed to a text file, many of the other servers in our domain are present in the DNS cache but the print server is not.
- After the ‘ipconfig /flushdns’ command is executed, the client can resolve the host/computer name of the print server immediately.
If anyone has any thoughts on the cause of this issue and how to resolve it, I would be very grateful.