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Windows 7: ie9 32bit not working, but 64bit is...

23 Feb 2012   #11
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by lakhvirk View Post
Internet Explorer 9 32bit browser does not work, but 64bit works, but 32bit is a default browser, and I need help in diagnosing it. I have tried resetting the browser, winsock, Internet without addons, disabling Mcafee security, firewall, etc. 3 days' of sleep over it and countless hours on the net and still haven't figure out the problem. Please advise. Many thanks
All those extra tunnel adaptors can cause problems such as you are describing.

If you want to get rid of those rogue tunnel adaptor entries then go to device manager, go to view at the top of the page and then select "show hidden devices". Then go to "Network adaptors" and just delate all the extra tunnel adaptors you see there, windows will create a new one automatically. After that check your ipconfig /all to see if they all have been delated.

If they all don't show up you can change a registry setting to make them all show up "backup the registry first". You should have a nice clean ipconfig after that.

Registry Settings, navigate too the following key.
System Key: [HKEY_LOCAL_MACHINE\SYSTE\CurrentControlSet\Control \Session Manager\Environment]
Value Name: DEVMGR_SHOW_NONPRESENT_DEVICES
Data Type: REG_SZ (String Value)
Value Data: (1 = show all hidden devices)

After rebooting you can test IE 32 again and see if it helps.


My System SpecsSystem Spec
.
06 Feb 2013   #12
rmiller007

Win 7 Ult 64 bit
 
 

@DustSailer. Dude, that worked like a charm. IE9 is back up and running when it wouldn't do anything but open to a blank screen. I used the IE Restoration.
My System SpecsSystem Spec
06 Feb 2013   #13
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Thanks, glad it worked out for you!
Take care.
My System SpecsSystem Spec
.

06 Feb 2013   #14
rmiller007

Win 7 Ult 64 bit
 
 

You too.
My System SpecsSystem Spec
15 Sep 2013   #15
bakshir

Windows 7 Professional 64 bit
 
 
IE 8 32 bit not working but 64 bit is.

In Windows 7 Professional 64 bit computer, the IE 8 is 32 bit is not working but 64 bit is working. I am also not able to send/receive mails from Windows LIve/ Thunderbird or run Teamviewer/Skype. However the Feeds in Windows Mail are getting downloaded.
I have done 'Reset' in advance Tabs / 'sfs scannow' is clean / IE restorer has been run / Downloaded Firefox - but that does not run / Created new User Account - but that does not help / Downloaded IE 9 but there too 32 bit is not working whereas 64 bit is working.

Surprisingly IE8- 64 bit is working alright.

Appreciate help.
My System SpecsSystem Spec
15 Sep 2013   #16
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Hello bakshir, and welcome to the forums

First, I would recommend ensuring that your computer is malware-free. If you do not have an antivirus, find one that you like. If you do, us it.

Optional - If you would like, try this Microsoft scan in addition: Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free

Next, ensure that you have installed all the latest drivers for your laptop. Go to the Sony website to find them: Sony eSupport - Drivers & Software Updates - Select a Model

Next, try this:

Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums tallman27. Try this:

1. Go to start
2. In search box, type cmd , right click cmd.exe, and then click "Run as administrator"
3. Then type:

netsh winsock reset

4. Press enter
5. Restart PC

Hopefully that will fix it

A Guy
Let me know how it works out

*Edit* If all else fails, give this a try: http://support.microsoft.com/mats/ie...nce_and_safety
My System SpecsSystem Spec
15 Sep 2013   #17
bakshir

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by DustSailor View Post
Hello bakshir, and welcome to the forums

First, I would recommend ensuring that your computer is malware-free. If you do not have an antivirus, find one that you like. If you do, us it.

Optional - If you would like, try this Microsoft scan in addition: Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free

Next, ensure that you have installed all the latest drivers for your laptop. Go to the Sony website to find them: Sony eSupport - Drivers & Software Updates - Select a Model

Next, try this:

Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums tallman27. Try this:





1. Go to start
2. In search box, type cmd , right click cmd.exe, and then click "Run as administrator"
3. Then type:

netsh winsock reset

4. Press enter
5. Restart PC

Hopefully that will fix it

A Guy
Let me know how it works out

*Edit* If all else fails, give this a try: Fix Internet Explorer issues to make IE fast, safe and stable

Dear Sailor,
Tried all as quoted above. Also ran the Fixit from Microsoft. The problem is not resolved.
Regards
My System SpecsSystem Spec
15 Sep 2013   #18
bakshir

Windows 7 Professional 64 bit
 
 

Dear Sailor,
Tried all as quoted above. Also ran the Fixit from Microsoft. The problem is not resolved.
Regards
My System SpecsSystem Spec
15 Sep 2013   #19
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Alrighty,

All of my posts apply to 32bit only (not 64)

Add-ons: Manage add-ons for Internet Explorer - Microsoft Windows Help
Try disabling all add-ons except for adobe reader/flash player.
Please leave all other add-ons disabled for now, until the issue is resolved. Additionally, make sure adobe add-ons are all updated by visiting the website: Download a free trial or buy Adobe products | Adobe downloads

Try reseting IE: How to reset Internet Explorer settings - you have the option of keeping settings (passwords, etc) or deleting.

Make sure your computer is completely up to date through windows update - I will even recommend using IE9 or higher exclusively. IE8 is far less secure and less handy.

Ensure that your copy of windows is genuine: Genuine Microsoft Software - if it isn't, please do not reply. If it is and you still are having trouble, let me know!
My System SpecsSystem Spec
15 Sep 2013   #20
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Also let me know what antivirus software you are running. Sometimes it will conflict with windows operations.
My System SpecsSystem Spec
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