Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Internet Connection randomly gets slow on New Router

22 Feb 2012   #1
lealr

Windows 7 Professional x64
 
 
Internet Connection randomly gets slow on New Router

The problem I am facing is that the internet connection randomly goes extremely slow. These are my stats:

ISP: Mediacom
Internet Speed: 20MB

Router: Linksys E3200 High-Performance Simultaneous Dual-Band Wireless-N Router
Firmware: Ver.1.0.02 (Build 9) 09/28/2011
** I had updated the firmware the day I received the router. It had the older firmware.

I am not sure if I set up the router the right way, since I used the web-based advanced setup. I did not use the easy setup that came with the router.

In the settings I used DHCP Reservation to give fixed IP address to the computers, and I limited the amount of users to 18 on the network. For the Wireless network setup I am using both the 5GHz band and the 2.4GHz band. Where the 2.4GHz band is using the default Mixed mode. I have channel width at auto. I also have the guest mode enabled. I made Skype high priority on the QOS (Quality of Service) setting.

The users on the 5GHz band don't experience any issue, but sometimes have a slow connection to the internet. The users on the 2.4GHz band, which includes me, tend to always have a slow internet access. I noticed on my computer that the internet pages would load extremely slow, while at random times it would load a page immediately without any delay.

Since I share internet with my neighbors next door, they also connect their cellphones and iPods to the network to access internet. I am not sure if that could be an issue, but it's worth mentioning.

So far I have no clue of how to resolve this issue. I am not sure if it is my internet provider or it is just my setup on the router. I am lost and the slow internet drives me insane at times, HD videos take forever to load and sometime pages don't load at all.

I would appreciate the help from anyone on resolving this issue. I shall also call my internet provider tomorrow to see if their network is just slow. Hope to hear from someone. Cheers.


My System SpecsSystem Spec
.
22 Feb 2012   #2
rvbfan

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by lealr View Post
Since I share internet with my neighbors next door, they also connect their cellphones and iPods to the network to access internet. I am not sure if that could be an issue, but it's worth mentioning.
This is probably the culprit.
My System SpecsSystem Spec
22 Feb 2012   #3
lealr

Windows 7 Professional x64
 
 

Ya I was thinking that. I had asked them to disconnect their phones for about an hour to see if anything changed. And well am not sure if they did, but they mentioned that they hardly noticed a difference with the internet speed. I will need to do more test tomorrow.
My System SpecsSystem Spec
.

23 Feb 2012   #4
lealr

Windows 7 Professional x64
 
 

I managed to contact my ISP and they recommened I connect my laptop of directly to the modem they provided. The internet worked fine and the connection was superb. I then called Cisco and they checked my router through Remote Desktop support and they reset the router and then they cloned the modems MAC address. And it did solve the problem for a while.

Eventually at night which was about 7 hours after, the internet went down again. I connected the laptop directly to the router again and the internet was still not working. I noticed it had a different IP address than before, so I turned it off and on again after a few minutes then it started to work fine. So I am not sure what the problem could be.

Does anyone know why this might be happening? Any tips?
My System SpecsSystem Spec
Reply

 Internet Connection randomly gets slow on New Router




Thread Tools




Similar help and support threads
Thread Forum
what about getting my own internet connection router?
hello, by my math I have spent over $400 on modem rental with my internet, Oceanic Cable in Honolulu. I want to get my own modem. It seems easy enough to set it up according to directions at Oceanic site. Without the cost of the monthly rental I can upgrade speed by a factor of 4 for the same...
Hardware & Devices
Router keeps dropping internet connection
Good Day My router at work is working fine, at least for LANing...as for its connection to the internet, it keeps dropping the connection. The router will be connected to the internet for say an hour or 2, sometimes more, and then it drops the connection. Usually a router restart(either from...
Network & Sharing
Fast connection to router but slow download speeds?
Don't understand what's going on here. Connection in Windows is fine, speed wise: http://www.sevenforums.com/attachment.php?attachmentid=219657&stc=1&d=1341423890 But on Speedtest I'm getting this: http://www.speedtest.net/result/2045335765.png Usually get around 10mbps like the...
Network & Sharing
Internet Connection Issue - not router
Good Day, This week I upgraded to Win7 from a Vista machine using HP's free upgrade that came with the laptop we got on 9-1. Upgrade went fine, but couldn't connect to the internet. The laptop was seeing and communicating with the router, just no internet on the back end. The laptop DOES get a...
Network & Sharing
Router connection randomly drops
Hi guys! I'm having a problem with my wireless connection. I've searced high and low for a solution, but I can't seem to find it. The thing is, the connection to my router randomly drops, for just a few seconds, because it automaticly reconnects to it. I know it doesn't seem like a major...
Network & Sharing
How to share internet connection without a router
Hello I am currently in a student housing and have an internet connection through a lan cable that comes out of the wall, so i have no access to anything. I just bought a eeepc with windows 7 and have an older laptotp with also windows 7. My old laptop is connected to internet and i would like...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:06.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App