You can certainly ask your ISP for help. But have you tried opening your Network Connection (Ethernet or WiFi), Right Clicking on Properties and then selecting TCP//IP and again looking at its Properties and then choosing the Automatic IP and DNS Radio Buttons? If it works then you won't be saddled with static IP.
However before doing that please note all the Addresses carefully so that in the event of Network not connecting, as happens sometimes, you can again feed these addresses back to be able to connect to the Net.