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Windows 7: gateway not available please help

05 Mar 2012   #21
UsernameIssues

W7 Pro SP1 64bit
 
 

If you use a hard wire LAN cable (instead of wireless) and the timeouts happen in both windows, then the router is going bad a times. If you never get disconnected using a hard wire, then most likely we will need to re-install the drivers for the wireless card or something is messing up the WiFi signal in your area.

One more thing - when you are on wireless, how strong is the signal?


My System SpecsSystem Spec
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05 Mar 2012   #22
ianbrylle29

windoows 7 ultimate 64bit
 
 

the signal is always Full Bars or sometimes 1 bar less. right now I am using the Wifi connection its on On and Off situation that i need to disconnect and connect again
My System SpecsSystem Spec
05 Mar 2012   #23
UsernameIssues

W7 Pro SP1 64bit
 
 

If you have a LAN cable - use that until we can get this sorted out for you. You really should not have lots of time outs when using a hard wire connection to the router.
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05 Mar 2012   #24
ianbrylle29

windoows 7 ultimate 64bit
 
 

THANK YOU SIR!Hope you can fix my problem. I will be waiting THANK you again so much
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06 Mar 2012   #25
UsernameIssues

W7 Pro SP1 64bit
 
 

Where you able get online using a hard wired connection? We need to get that working before we start working on your wireless drivers.
My System SpecsSystem Spec
06 Mar 2012   #26
ianbrylle29

windoows 7 ultimate 64bit
 
 

Sorry for the late reply. unfortunately the connection i have know is not mine. This is my employers hard wire so I can't put it in my laptop.

Maybe I will ask him if its ok.

btw sir. the ping 192.168.25.1 -t is working well but the ping Google -t sometimes shows "request timed out"
and I noticed that when this word("request timed out") comes out the internet is very slow.

I am really sorry sir. I am totally a newbie in terms of computers
My System SpecsSystem Spec
06 Mar 2012   #27
UsernameIssues

W7 Pro SP1 64bit
 
 

No problem, we were all newbies at one point.

Pinging 192.168.25.1 will probably only work while you are at home. When you are at work, you might need to ping a different IP address to test your connection to the wireless access point (router?) at work - but let's not worry about that right now - pinging Google might be enough while at work.

Where I live and work, it is okay to see one or two "request timed out" lines from time to time. It is not normal to see several in a row (like your screenshot showed). I'm not sure what the norm is where you are.

Are you seeing several time outs back to back from your ping of Google while at work? If yes, ask a coworker to ping Google on their computer and see if they see the time out pattern that you see.
My System SpecsSystem Spec
06 Mar 2012   #28
ianbrylle29

windoows 7 ultimate 64bit
 
 

ok sir. i will ask them and check if we have the same problem.

how about if I download multiple files will it be possible that this "request timed out" will pop up?
My System SpecsSystem Spec
06 Mar 2012   #29
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by ianbrylle29 View Post
i have problems regarding my internet connection. here is the thing. I can connect to the wifi internet but the problem is that in shows limited access.

i tried to diagnose the problem but there is a warning that shows GATEWAY NOT AVAILABLE

please help guy.

I put a picture regarding my concern thanks
If you can post an expanded screen shot of your ipconfig/all it would be most helpful.
Example below.


Attached Thumbnails
gateway not available please help-ipconfig-expanded.png  
My System SpecsSystem Spec
06 Mar 2012   #30
ianbrylle29

windoows 7 ultimate 64bit
 
 
ipconfig/all

hope this helps. inconsistency of ping Google -t
but the ping 192.168.25.1 -t is running smoothly

sir one thing.

my IPv4 is 192.168.25.1 while my gateway is 192.168.25.4
is it ok if both of the addresses are different?


Attached Thumbnails
gateway not available please help-2.png  
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 gateway not available please help




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