IE & MSN Unable to Connect


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    IE & MSN Unable to Connect


    Hello everyone,

    Recently I have encountered a problem where my IE as well as MSN is unable to connect to the internet. They happened around the same time, thus I believe the problem is linked. It simply says "Internet Explorer cannot display the webpage".

    The thing is, everything else I use has no problems whatsoever. This includes google chrome, firefox, AIM, skype, WoW and all kinds of stuff.

    I've tried a lot of solutions with regards to tinkering around:
    Control Panel > Internet Options > Connections > LAN Settings

    I've also tried virus scans, resetting IE settings to default, reinstalling of both IE and MSN and nothing seems to work.

    Thus, I'm absolutely befuddled as to why I'm still unable to connect to the internet. Could this be a problem between my ISP and my computer?

    Would deeply appreciate any helpful advice!
      My Computer


  2. Posts : 42
    Windows 7 Home Premium SP1 x64
       #2

    What version of Internet Explorer are you running? This will help us determine the problem.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    IE8 64 bit version, thanks!
      My Computer


  4. Posts : 42
    Windows 7 Home Premium SP1 x64
       #4

    Well here is a possible solution.
    Many programs that use the Internet to run use Internet Explorer in some way. I believe MSN is one of them. Your problem may be because of 2 things...
    1. A virus. Try running a virus scan.
    2. You might want to try to update Internet Explorer 8 or upgrade to IE 9
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hmm any recommendations on what antivirus to use? I'm currently using Microsoft Security Essentials and I've did scans but nothing shows up.

    I've reinstalled my IE 8 several times already, I'm fairly sure it's the updated version.

    This is proving to be quite a tough problem to solve...
      My Computer


  6. Posts : 42
    Windows 7 Home Premium SP1 x64
       #6

    Try Malwarebytes. When I first ran it on my computer it found many viruses that Security Essentials did not pick up. Also make sure you run a full scan not a quick one.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I've finally got the problem solved! I followed Shadowjk's guide that is bookmarked in this forum and after it restarted, I could access the internet through IE and go on MSN.

    Thanks for all your help jacksunny!
      My Computer


  8. Posts : 42
    Windows 7 Home Premium SP1 x64
       #8

    Glad you solved the problem
      My Computer


  9. Posts : 469
    Win 7 Pro 64-bit
       #9

    I would like to to try this myself. As I am experiencing a related problem.

    IE will connect to www.google.com or www.bing.com but other websites won't connect initially. Other browsers can be started and connect to these other website without any problem. After about 5-10 minutes, I can connect using IE.

    I wonder what is going on with IE, my default browser? (version 9, 64-bit, MSE anti-virus)

    Where is that bookmark?
      My Computer


 

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