Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Wireless connectivity issue

12 Mar 2012   #21
UsernameIssues

W7 Pro SP1 64bit
 
 

There were a few different "fixes" in that 3 page HP thread - but the problem seemed to come back for some people.

I saw your edit with the link to the emachine. I cannot get that file to download so that I can check which files/drivers are newer: those or the ones in the Dell site below. I see that the Gateway site has April 2011 0 those might be newer.

Based on this Broadcom BCM94313HMG2L info
& adding Dell to the search term
...lead me to this ebay listing.

That ebay listing seems to say that Dell calls this card a DW 1501.
The Dell drivers can be found here. Running that 80MB file shows this:

Wireless connectivity issue-dell.jpg

I changed (shortened) the path where the files where extracted to.

I would suggest that you NOT install the junk in that 80MB file - you only need the drivers that are in the DRIVER_US folder. After you click on the button named "Extract" (shown in the screen shot above) you can just close that window. I do not think that you will like what you get if you click on the button named "Install". I could be wrong, but I think that the "Install" gives you Dells program to control the wireless card. You are probably better off letting W7 manage the card.

You can use the Device Manager to try and update the drivers:

Here is the way that I would start - I'm sure that others would do it differently:

Right click on Computer on the start menu
Wireless connectivity issue-1manage.jpg

Select Device Manager,
expand Network Adapters
right click on the device in question
select Update Driver Software
Wireless connectivity issue-2update-driver.jpg


Wireless connectivity issue-3browse.jpg


Wireless connectivity issue-4browse.jpg

You can click next in the screen above - that is as far as the process would let me go since I don't have that hardware.




My System SpecsSystem Spec
.
12 Mar 2012   #22
SilviuAlex

Windows 7 Ultimate 32bit
 
 

I did the above, but it says that Windows has determined the driver software for the device is up to date.
My System SpecsSystem Spec
12 Mar 2012   #23
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by SilviuAlex View Post
I did the above, but it says that Windows has determined the driver software for the device is up to date.
You downloaded the file from Dell and pointed the "Update Driver Software" process to it?

Or did you just ask the update process to search automatically...
My System SpecsSystem Spec
.

12 Mar 2012   #24
SilviuAlex

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by SilviuAlex View Post
I did the above, but it says that Windows has determined the driver software for the device is up to date.
You downloaded the file from Dell and pointed the "Update Driver Software" process to it?

Or did you just ask the update process to search automatically...
I downloaded the file.

My PC has a very fast internet connection so the download was very fast.
I then put the file on a USB stick and transfer it to the Laptop.
I extracted the EXE file as you suggested, dirrected the update driver feature to the folder, but it gave me this message:

Windows has determined the driver software for your device is up to date.

I just put the laptop to sleep, resumed the session and the wireless works...for how long I have no idea (since it goes on/off).
Could there be a link between them? (sleep/restart and Wi-Fi)

Edit: Here are 2 ipconfig /all reports when Wi-Fi was off and when Wi-Fi was on (after sleep); maybe it helps.

No Wi-Fi:

Quote:
Windows IP Configuration

Host Name . . . . . . . . . . . . : Iulian-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 38-59-F9-0E-E2-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : B8-70-F4-A5-40-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{08FC56F4-E7DD-4D2B-A0F1-2F60C4A6EABB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8A9EF1F3-A831-42F5-871B-7800C50CA220}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Wi-Fi on:

Quote:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Iulian-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
Physical Address. . . . . . . . . : 38-59-F9-0E-E2-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1d89:c235:f12e:e07b%19(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.43.241(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 12, 2012 12:49:47 PM
Lease Expires . . . . . . . . . . : Monday, March 12, 2012 1:49:47 PM
Default Gateway . . . . . . . . . : 192.168.43.1
DHCP Server . . . . . . . . . . . : 192.168.43.1
DHCPv6 IAID . . . . . . . . . . . : 439900665
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-ED-16-6D-B8-70-F4-A5-40-6E
DNS Servers . . . . . . . . . . . : 192.168.43.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : B8-70-F4-A5-40-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{08FC56F4-E7DD-4D2B-A0F1-2F60C4A6EABB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8A9EF1F3-A831-42F5-871B-7800C50CA220}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1850:3a0b:3f57:d40e(Preferred)
Link-local IPv6 Address . . . . . : fe80::1850:3a0b:3f57:d40e%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
My System SpecsSystem Spec
12 Mar 2012   #25
UsernameIssues

W7 Pro SP1 64bit
 
 

Thx for the extra details...
I was afraid that the drivers on the Dell site would be the same or older.

One of the people that posted in that HP thread said that he
did a fresh W7 install - wireless worked
installed a bunch of OS updates all at once - the wireless broke
uninstalled all OS updates - wireless worked
re-installed each OS update one at a time - wireless worked

If you want to try and avoid re-installing the OS, you might try backing out each OS update and test the WiFi between each re-installed update... you might be able to finish that test on a month or two :-(
My System SpecsSystem Spec
12 Mar 2012   #26
SilviuAlex

Windows 7 Ultimate 32bit
 
 

I haven't installed any updates on the laptop yet, and I did make a Check for Updates thing but it didn't find any new drivers.

I reinstalled the Windows about 2-3 times yesterday, before starting this thread, and I got the same issue.
I don't know what can be the problem since it worked fine on the preinstalled Windows.
My System SpecsSystem Spec
12 Mar 2012   #27
UsernameIssues

W7 Pro SP1 64bit
 
 

Does your W7 install include SP1? Just wondering if that might be a difference between the original W7 install.

Have you changed the power/sleep settings on the wireless card?

Wireless connectivity issue-power.jpg


My System SpecsSystem Spec
12 Mar 2012   #28
SilviuAlex

Windows 7 Ultimate 32bit
 
 

No Service Pack installed.

Yes, I have. Power Management isn't allowed to turn off the device to save power.
Even in the Advanced tab the Power Output is set to 100%.
My System SpecsSystem Spec
12 Mar 2012   #29
UsernameIssues

W7 Pro SP1 64bit
 
 

Maybe you need older drivers. See if you can tell if the Dell file had older files in it.

I've been watching this thread...
My System SpecsSystem Spec
12 Mar 2012   #30
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by SilviuAlex View Post
..........I just put the laptop to sleep, resumed the session and the wireless works...for how long I have no idea (since it goes on/off).
Could there be a link between them? (sleep/restart and Wi-Fi)........
Sure - there is a link between the sleep/WiFi thing. That is what the HP thread is all about. It could be that the current driver puts the WiFi card into a state where it overheats and/or locks up. Putting it to sleep resets that condition. The older/original drivers might not do that.

You might try setting the power level to 75%.
My System SpecsSystem Spec
Reply

 Wireless connectivity issue




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Limited Connectivity issue (wireless)
A few weeks ago, My internet provided (WOW, or Wide Open West) had a DNS outage. My roommates were able to change their DNS so that they could restore internet connectivity. I, on the other hand, had no such luck. I've tried the following: -Using Google's DNS (8.8.8.8., and 8.8.4.4 as the...
Network & Sharing
NETGEAR Wireless USB Adapter Connectivity Issue.
Hi Guys, I recently got my NETGEAR N150 (150MB/s Wireless USB Adapter) today as my computer has no Wireless card built in. It can connect but after time it suddenly drops. I think if I get 300MB/s it will boost the signal range. I get a really slow speed too, the computer is in my bedroom and the...
Network & Sharing
Unknown wireless internet connectivity issue
Hi, I have a computer called a "Titan Krypt" AMD Athlon II X4 640 3.00GHz Quad Core DDR3 System bought from Overclockers just over a year ago. I am running 64 bit Windows 7 Home Premium which I just reinstalled so its the only thing on the machine. I was using a wireless dongle by CISCO LINKSYS...
Network & Sharing
Windows 7 Wireless Connectivity Issue
I have several computers on my home network, all of which can connect to the internet just fine. After upgrading one of them to Windows 7 I get either a very SLOW internet connection or none at all. This computer connected just fine as a Vista machine. Only after upgrading to Windows 7 did the...
Network & Sharing
Interesting connectivity issue, just a browser issue
Opps, maybe not so unique since I just noticed an ENTIRE forum for browsers...perhaps moving this is appropriate...if so, please do. I will be reading up in there. Its interesting because I can't find any mention of it anywhere on this site. Specifically browser connectivity is lost after a...
Network & Sharing
"Wireless Connectivity Issue"
Hello everyone, I've recently had a problem with my wireless connection. I've just changed my encryption type from WPA to WEP 64-bit on my router and at that time my PC stopped connecting to the internet via wireless connection. So, originally I just changed the encryption back to WPA thinking...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App