Having ongoing issues with high ping and latency, upwards of 500ms on my two desktop computers.
CABLE - My cable Co. is Time Warner Cable - Road Runner High Speed - Pulling about 20MB/s Upload 1.5MB/s
MODEM - Motorola Surfboard DOCSIS 3.0 high speed
ROUTER - DLINK 885 - Dual Band 300N+ 2.4Ghz and 5.0 Ghz
DEVICES TESTED ON_______________
Galaxy Tab 10.1
Asus Transformer Prime
Desktop Gaming computer
Home theater computer
The desktop gaming is a top of the line self build, Asus motherboard and good stable Ethernet ports. The problem has persisted for a while and the cable company has done everything they could to help me, even running a direct line into my home. Recently purchased the new router to see what it could do and take advantage of the High streaming for online movies and such.
Both the HTPC and the Desktop gaming computer sit about 500ms in ping. (These two are a direct connect to the router) [ the gaming computer has a 15' Cat-5 cable going to it from the router, and the HTPC has a 3' cable going to it]
My wireless devices - HTC Sensation uses the max it can go at 11MB/s with 1.5MB/s Up. (only on 2.4GHZ, cant see teh 5.0GHZ)
The Galaxy connects to the 5.0 for 16MB/s and 1.5MB/s Up
The Prime cant see the 5.0Ghz so connects on 2.4Ghz
ALL THE ABOVE WIRELESS DEVICES get 40ms for their ping regardless of where I am at in the house.
I cant figure out how to get the ping lower on the two connected computer, at first I thought it was the 15' Cat-5 cable, but since the 3' gets the same latency, I wouldnt think it was the cable. Don't think its the internet provider, or the router and modem since my wireless devices pull the 40ms. Have thought about going wireless on the two, but would rather not have to put out the cost if I can avoid it.
Any ideas and how to diagnose and fix the problem?
Top Tier self build computer and motherboard