| Windows 7: NO Internet connection where one existed before |
22 Aug 2009
|
#1 | | Windows 7 RC1 64bit Vernon, CT |
NO Internet connection where one existed before I own a Dell Precision 670 Dual xeon 2.8ghz 4gb memory. I just loaded win 7 on it this morning. Went to windows update and got the latest critical updates w/ some stuff for explorer 8. Also some drivers for my hardware. Since then I have been unable to connect to the internet. I'm on now with a Compaq gaming pc going through a dlink router and dsl modem. I using essentially using the same connection through a different port on my router. I tried ping through ipcongig and all 4 packets were lost. Win 7 networking says I'm connected to the internet. But openning browsers(both IE 8 and foxfire) only results in timeouts. I also cannot update av, firewall, or spyware products. I figure since pinging doesn't work all the stuff after it wouldn't but I want to provide as much information as possible to help with trouble shooting. Also when I go into device manager, I don't have any warnings that my gigbyte ethernet connection is not working. | My System Specs |
| System Manufacturer/Model Number Dell Precision 670 OS Windows 7 RC1 64bit CPU dual Xeon 2.80 ghz Motherboard Dell Precision 670 Memory 4gb Graphics Card NVidia Quadro FX-1400 Sound Card sound max integrated audio Monitor(s) Displays ViewSonic 19" flat panel PSU stock Case stock Cooling stock Hard Drives WDC-WD800GD-75FLC3 |
22 Aug 2009
|
#2 | | Win 8 Release candidate 8400 |
JD
Could you go into device manager (type device manager in search) and look at the nic/wifi. See if they are both installed correctly and working properly. If either is missing look for an unknown device with a yellow triangle on it
Thanks
Ken | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
22 Aug 2009
|
#3 | | |
it seems the updated drivers are at fault here - delete the offending hardware from device manager and reboot. the original driver should be restored.
this worked for me with my old kitchen pc - the network worked fine until windows updated the drivers. the above procedure fixed it. | My System Specs | | System Manufacturer/Model Number mickey megabyte 1234 OS ultimate 64 sp1 CPU i5 2500K 3.3@4.2GHz Motherboard MSI P67A-GD53 Memory 8 gigs GSkill Ripjaws 1600 Graphics Card amd hd6950 Sound Card creative x-fi gamer Monitor(s) Displays samsung 24" Screen Resolution 1920x1080 Keyboard saitek eclipse ii Mouse logitech g3 PSU antec 550 Case antec three hundred Cooling i'm a cooling fan Hard Drives ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext Internet Speed about 4 Mbps Other Info i love win7 |
22 Aug 2009
|
#4 | | Windows 7 RC1 64bit Vernon, CT |
Network device is working properly. No yellow triangle. It's an INtel Pro 1000/MT. I have not wifi. I direct connect through cat6. Mickey would you consider the offending drive on the intel pro. | My System Specs | | System Manufacturer/Model Number Dell Precision 670 OS Windows 7 RC1 64bit CPU dual Xeon 2.80 ghz Motherboard Dell Precision 670 Memory 4gb Graphics Card NVidia Quadro FX-1400 Sound Card sound max integrated audio Monitor(s) Displays ViewSonic 19" flat panel PSU stock Case stock Cooling stock Hard Drives WDC-WD800GD-75FLC3 |
22 Aug 2009
|
#5 | | |
yes - the device that is not working. | My System Specs | | System Manufacturer/Model Number mickey megabyte 1234 OS ultimate 64 sp1 CPU i5 2500K 3.3@4.2GHz Motherboard MSI P67A-GD53 Memory 8 gigs GSkill Ripjaws 1600 Graphics Card amd hd6950 Sound Card creative x-fi gamer Monitor(s) Displays samsung 24" Screen Resolution 1920x1080 Keyboard saitek eclipse ii Mouse logitech g3 PSU antec 550 Case antec three hundred Cooling i'm a cooling fan Hard Drives ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext Internet Speed about 4 Mbps Other Info i love win7 |
22 Aug 2009
|
#6 | | Windows 7 RC1 64bit Vernon, CT |
Thankyou,THANKYOU, Thank You. Problem solved. and I am online. | My System Specs | | System Manufacturer/Model Number Dell Precision 670 OS Windows 7 RC1 64bit CPU dual Xeon 2.80 ghz Motherboard Dell Precision 670 Memory 4gb Graphics Card NVidia Quadro FX-1400 Sound Card sound max integrated audio Monitor(s) Displays ViewSonic 19" flat panel PSU stock Case stock Cooling stock Hard Drives WDC-WD800GD-75FLC3 |
22 Aug 2009
|
#7 | | |
glad to be of help, john.
happy onlining! | My System Specs | | System Manufacturer/Model Number mickey megabyte 1234 OS ultimate 64 sp1 CPU i5 2500K 3.3@4.2GHz Motherboard MSI P67A-GD53 Memory 8 gigs GSkill Ripjaws 1600 Graphics Card amd hd6950 Sound Card creative x-fi gamer Monitor(s) Displays samsung 24" Screen Resolution 1920x1080 Keyboard saitek eclipse ii Mouse logitech g3 PSU antec 550 Case antec three hundred Cooling i'm a cooling fan Hard Drives ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext Internet Speed about 4 Mbps Other Info i love win7 |
22 Aug 2009
|
#8 | | XP_Pro, W7_7201, W7RC.vhd, SciLinux5.3, Fedora12, Fedora9_2x, OpenSolaris_09-06 Denver suburb |

Quote: Originally Posted by mickey megabyte - the network worked fine until windows updated the drivers. Does that mean that 'Automatic Updates' will do it again ? | My System Specs | | System Manufacturer/Model Number Gateway GT5056 OS XP_Pro, W7_7201, W7RC.vhd, SciLinux5.3, Fedora12, Fedora9_2x, OpenSolaris_09-06 CPU AMD 64x2 Motherboard Yes Memory 1 gig Graphics Card Dunno Sound Card Realtek something Monitor(s) Displays Samsung SyncMaster 940MW w/TV Screen Resolution 1280x1024 Hard Drives 250 GB WD, USB Seagate Freedesk 1.5 T Internet Speed Cable modem Other Info 1 + 1 = 10b,
7 + 7 = 16o,
a + b = 15h. |
22 Aug 2009
|
#9 | | |
a good point, ChuckR. that's why i never use it, and i hope the OP takes note...
<off topic>started re-reading my really old tatty v for vendetta book last night, prompted by your avatar - thanks!</off> | My System Specs | | System Manufacturer/Model Number mickey megabyte 1234 OS ultimate 64 sp1 CPU i5 2500K 3.3@4.2GHz Motherboard MSI P67A-GD53 Memory 8 gigs GSkill Ripjaws 1600 Graphics Card amd hd6950 Sound Card creative x-fi gamer Monitor(s) Displays samsung 24" Screen Resolution 1920x1080 Keyboard saitek eclipse ii Mouse logitech g3 PSU antec 550 Case antec three hundred Cooling i'm a cooling fan Hard Drives ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext Internet Speed about 4 Mbps Other Info i love win7 NO Internet connection where one existed before problems? All times are GMT -5. The time now is 02:29 PM. | |