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Windows 7: NO Internet connection where one existed before


22 Aug 2009   #1

Windows 7 RC1 64bit
 
 
NO Internet connection where one existed before

I own a Dell Precision 670 Dual xeon 2.8ghz 4gb memory. I just loaded win 7 on it this morning. Went to windows update and got the latest critical updates w/ some stuff for explorer 8. Also some drivers for my hardware. Since then I have been unable to connect to the internet. I'm on now with a Compaq gaming pc going through a dlink router and dsl modem. I using essentially using the same connection through a different port on my router. I tried ping through ipcongig and all 4 packets were lost. Win 7 networking says I'm connected to the internet. But openning browsers(both IE 8 and foxfire) only results in timeouts. I also cannot update av, firewall, or spyware products. I figure since pinging doesn't work all the stuff after it wouldn't but I want to provide as much information as possible to help with trouble shooting. Also when I go into device manager, I don't have any warnings that my gigbyte ethernet connection is not working.

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22 Aug 2009   #2

Win 8 Release candidate 8400
 
 

JD

Could you go into device manager (type device manager in search) and look at the nic/wifi. See if they are both installed correctly and working properly. If either is missing look for an unknown device with a yellow triangle on it

Thanks

Ken
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22 Aug 2009   #3

ultimate 64 sp1
 
 

it seems the updated drivers are at fault here - delete the offending hardware from device manager and reboot. the original driver should be restored.

this worked for me with my old kitchen pc - the network worked fine until windows updated the drivers. the above procedure fixed it.
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22 Aug 2009   #4

Windows 7 RC1 64bit
 
 

Network device is working properly. No yellow triangle. It's an INtel Pro 1000/MT. I have not wifi. I direct connect through cat6. Mickey would you consider the offending drive on the intel pro.
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22 Aug 2009   #5

ultimate 64 sp1
 
 

yes - the device that is not working.
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22 Aug 2009   #6

Windows 7 RC1 64bit
 
 

Thankyou,THANKYOU, Thank You. Problem solved. and I am online.
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22 Aug 2009   #7

ultimate 64 sp1
 
 

glad to be of help, john.

happy onlining!
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22 Aug 2009   #8

XP_Pro, W7_7201, W7RC.vhd, SciLinux5.3, Fedora12, Fedora9_2x, OpenSolaris_09-06
 
 

Quote   Quote: Originally Posted by mickey megabyte View Post
- the network worked fine until windows updated the drivers.
Does that mean that 'Automatic Updates' will do it again ?
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22 Aug 2009   #9

ultimate 64 sp1
 
 

a good point, ChuckR. that's why i never use it, and i hope the OP takes note...

<off topic>started re-reading my really old tatty v for vendetta book last night, prompted by your avatar - thanks!</off>
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 NO Internet connection where one existed before




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