W7 Network map tree with "?" between laptop and wireless router

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  1. Posts : 2,171
    Windows 7 Ultimate x64
       #11

    COMPUTIAC, Browse to your router's status pages to see who's connected that should not be. Also, I wouldn't expect rebooting the PC would have any effect on rougue users connecting directly to your router.
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  2. Posts : 1,568
    Windows 8.1.1 64bit
       #12

    sibbil said:
    COMPUTIAC, Browse to your router's status pages to see who's connected that should not be. Also, I wouldn't expect rebooting the PC would have any effect on rougue users connecting directly to your router.

    OK, where exactly can I find the status pages ?
    I have looked into this before but think I'm in the wrong place to find the info. This is a new router to me so I am still getting used to finding things. Any help would be appreciated.

    Also what is your theory behind your statement about "Rogue Users" ?

    The same scenario played out this morning again.
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  3. Posts : 2,171
    Windows 7 Ultimate x64
       #13

    COMPUTIAC said:
    sibbil said:
    COMPUTIAC, Browse to your router's status pages to see who's connected that should not be. Also, I wouldn't expect rebooting the PC would have any effect on rougue users connecting directly to your router.

    OK, where exactly can I find the status pages ?
    I have looked into this before but think I'm in the wrong place to find the info. This is a new router to me so I am still getting used to finding things. Any help would be appreciated.

    Also what is your theory behind your statement about "Rogue Users" ?

    The same scenario played out this morning again.
    Rogue:

    1: vagrant, tramp
    2: a dishonest or worthless person : scoundrel
    3: a mischievous person : scamp
    4: a horse inclined to shirk or misbehave

    From Rogue - Definition and More from the Free Merriam-Webster Dictionary

    I'm not referring to definition #4

    I don't know how your router's security is set up, but if you've secured it, it's either #1, #2, or #3: somebody that breached your security and is leeching off of your network. You would have to browse through the router's configuration pages to find the status page that shows what devices are connected.

    All that said, I don't think the "?" necessarily indicates a problem (ie, an unwanted user). At least from what I've observed. I've seen it on too many systems that I know are not compromised. I think Win 7 just has a problem resolving the network map properly 100% of the time.

    Try this: next time you have the network map opened up and displaying as you would expect (eg, without the "?"), hit F5 to refresh the page a few times and see if the "?" appears. Or try it the other way around, when it does appear on your map, see if refreshing the window causes it to go away...
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  4. Posts : 1,568
    Windows 8.1.1 64bit
       #14

    sibbil, after reading your post, I checked the map again and this time there was a icon identified only as a Trendnet access point. All info was unavailable of course except for the mac address which is xxxxx

    Now, how do I trace this ?

    The f5 thing did work, but made no difference in what was listed on the map.
    Last edited by COMPUTIAC; 29 Mar 2012 at 23:06.
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  5. Posts : 2,171
    Windows 7 Ultimate x64
       #15

    COMPUTIAC, you might want to edit your post to get rid of that MAC address.

    As far as the F5 thing is concerned, try it the next time you see the "?" on the map. See if it goes away after refreshing.

    For your Trendnet AP, open your browser (eg, Internet Explorer, Firefox, etc.) and type each of these into the address bar one at a time to see if you can access the config pages for your AP:

    192.168.1.1
    192.168.10.1
    192.168.10.1
    192.168.0.1

    One of these should work. Once you get it to open, you'll have type in your user name and/or password that you've previously assigned to it.
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  6. Posts : 1,568
    Windows 8.1.1 64bit
       #16

    sibbil, The mac address is not mine and neither is the
    Trendnet AP.

    I have no idea where they came from, obviously someone in the building where I live. As I was trying to chase it down the info. on it disappeared a little at a time until it was off the screen.
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  7. Posts : 2,171
    Windows 7 Ultimate x64
       #17

    Oh, okay. Well, sounds as if that's your access point. I didn't realize it wasn't yours. You have a Wifi service for your building that you use for internet access?
      My Computer


  8. Posts : 1,568
    Windows 8.1.1 64bit
       #18

    sibbil said:
    Oh, okay. Well, sounds as if that's your access point. I didn't realize it wasn't yours. You have a Wifi service for your building that you use for internet access?
    No, no Wifi service in the building. Each cable system is installed separately in each Apt.

    Each tenant is responsible for their own, unless they see fit to "borrow" it.

    Thank's for your thoughts in trying to figure this out.

    ps: I did look at the page # you listed and found the log I set up when first installed the router and there was not anything strange on it, nor was the previously mentioned MAC address.
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  9. Posts : 2,171
    Windows 7 Ultimate x64
       #19

    Okay, good. But I will say if you saw a MAC address on the network map, your machine was connected in some way to it. There are multiple MACs involved: the card in your machine, your access point/router, etc.
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  10. Posts : 37
    Windows 7 Home Premium Service Pack 1 64-bit
    Thread Starter
       #20

    No Update. Network Mapping is as unreliable as ever. This is just to refresh thread. I am resigning to the fact I probably will never know why I have the problem I have with "?" in network map. But I will try to keep this thread active in the hope that some all-knowing entity will deign to enlighten us with the almighty question of the question mark.
      My Computer


 
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