Still can't print to my networked HP5160


  1. Posts : 54
    windows 7 Home Premium 32 bit
       #1

    Still can't print to my networked HP5160


    I have Window 7 Home Premium, 32 bit & HP D5160 USB printer.
    Thought I had the problem fixed. I was able to install the printer as a network printer on my laptop by turning on the windows firewall. The printer works fine on my desktop computer and will work fine when I connect the USB cable to my laptop. When I try to use it as a network computer from my laptop and check printer properties, I get the following msg:
    "Function Address 0x66baa4e1 caused a protection fault
    (exception code 0x000005) some or all property pages may not be displayed."
    I can print to another network printer I have with no problems. I can print from another computer to the network HP D5160 with no problems. The only thing I can't do is print from my Laptop, thru my router, to the network HP D5160. I have turned on all print and file settings that I can find.
    I'm now totally frustrated. I've tried everything HP support has.
      My Computer


  2. Posts : 543
    Windows 7 Ultimate x64
       #2

    Have you updated/re-installed the printer driver software on your laptop?

    Software & Driver Downloads HP Photosmart D5160 Printer - HP technical support (United Kingdom - English)

    Also, make sure that the Printer has a static IP address if possible.


    Dave
      My Computer


  3. Posts : 54
    windows 7 Home Premium 32 bit
    Thread Starter
       #3

    Yes, I have the most current driver from HP. How do I set a static IP address for the printer? I currently go thru a router.
      My Computer


  4. Posts : 4,466
    Windows 10 Education 64 bit
       #4

    You may have to re-install or re-setup the printer on the laptop. I'm guessing the laptop may think the printer is still connected to the USB port. Delete the printer and run the install/setup utility again. Then select the "already configured wireless printer" option. It's something like that, anyway. I have an HP laserjet professional P1102w.
      My Computer


  5. Posts : 543
    Windows 7 Ultimate x64
       #5

    You would setup the static IP address on your printer directly through the menu settings.

    Refer to your manual for this.

    Alphanumeric's suggestion is also good. Give that a go - He may be best to help you as he has the same printer.


    Dave
      My Computer


 

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