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Windows 7: Home Group and Network Issues

06 Apr 2012   #21
metalmania31

Windows 7 Pro 64bit build 7601 SP1
 
 

It seems homegroup is always causing issues. Is there a reason you don't want to use workgroup? From my point of view workgroup is more straight forward and less compatibility issues.


My System SpecsSystem Spec
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06 Apr 2012   #22
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Oh I'd say in this case there are bigger problems than just the Homegroup.

The router being used also needs to be up to the task, older routers may not cut it here.

Some of those router settings are covered in the tutorials I posted but I doubt they have been checked out. Then there is the Idstore .sst file that sometimes needs to be deleted but I doubt that has been attempted either.

Then we have A/V software of third party firewalls to consider, some of which come preinstalled on systems when you buy them and the User isn't even aware they are installed.

Blaming Homegroup for these types of problems isn't very logical if you think about it.
My System SpecsSystem Spec
06 Apr 2012   #23
RonNYC

Windows 7
 
 

Yes, I would imagine. The Desktop is about 4 months old. Up to recently everything seemed just fine. I could print, etc. Everything. No problems. no errors. Etc. (I have SupeAntiSpyware and AVG both running; no threats). SO, then this stuff started happening seemingly from nothing. I mean,, I've been printing since I got the desktop (printers are wired into a usb hub which goes into the desktop).

So, I decided to change the workgroup, just thinking maybe something is out of sync. So I did change it on both machines. Rebooted. Both back up, new workgroup but still don't see eachother. Still can't create a network map (of course Microsoft is utterly unhelpful about that). And no homegroup.

RON
My System SpecsSystem Spec
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06 Apr 2012   #24
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by RonNYC View Post
Yes, I would imagine. The Desktop is about 4 months old. Up to recently everything seemed just fine. I could print, etc. Everything. No problems. no errors. Etc. (I have SupeAntiSpyware and AVG both running; no threats). SO, then this stuff started happening seemingly from nothing. I mean,, I've been printing since I got the desktop (printers are wired into a usb hub which goes into the desktop).

So, I decided to change the workgroup, just thinking maybe something is out of sync. So I did change it on both machines. Rebooted. Both back up, new workgroup but still don't see eachother. Still can't create a network map (of course Microsoft is utterly unhelpful about that). And no homegroup.

RON
You would definitely want to turn off the real time protection on the A/V's or if they have a firewall turn it off or just uninstall them completely which is the best choice. I use Super antispyware but turn off the real time protection with no problems. Windows Security Essentials is a good choice for an A/V that doesn't cause any problems.

It's pretty obvious at this point that something is blocking the connections between those machines.

There are also details about the required router settings in those tutorials I posted so it would be wise to check those all out.
My System SpecsSystem Spec
06 Apr 2012   #25
RonNYC

Windows 7
 
 

Let's be clear: I'm not "blaming" anything. In fact, the information MS displays regarding Home Group is rather sparse. Either it works or doesn't and if it doesn't they aren't helpful. Plug in your computer or something. Right.

I've tried turning off firewalls; nothing. BUT at one point this all worked.

I have two network connections for the computers. Both have the same name, wired and wireless. I only mention that, in that there could be some issue? No idea.

I disconnected the lan connection to the notebook and the desktop didn't appear under Network. When I plugged it back in, it appeared immediately but is not accessible.

Oh, something interesting:On the laptop, my old router also appears. That router is gone. Maybe if I could somehow remove it, from the list. But how?
My System SpecsSystem Spec
06 Apr 2012   #26
RonNYC

Windows 7
 
 

Some additional info: Under Network (file manager) on the notebook, I get two media devices (desktop and RAID device); under Network Infrastructure: Internet Gateway Device, UbeeAP (which I think is a workgroup switch or bridge(?), and the new Router and the old router. And the RAID device under Storage.

From the DESKTOP, I see 2 computers, 2 media devices, just the router under Network Infrastructure, and the RAID device under storage.

Not sure why the two network infrastructures should be different or if that means anything.


OH, on the notebook (NOTEBOOK), now under the Network, it only shows the DESKTIOP under Computers.
RON
My System SpecsSystem Spec
06 Apr 2012   #27
RonNYC

Windows 7
 
 

Even though I cannot access the Desktop from the notebook, I can ping it (but i get the MAC address returned).
My System SpecsSystem Spec
06 Apr 2012   #28
kegobeer

Windows 7 Ultimate x64 SP1
 
 

That's not the MAC address. What you see is the IPv6 address being returned. If you want to see the IPv4 address, you have to add -4 to the ping, like this:

ping 192.168.0.100 -4
My System SpecsSystem Spec
06 Apr 2012   #29
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by RonNYC View Post
Some additional info: Under Network (file manager) on the notebook, I get two media devices (desktop and RAID device); under Network Infrastructure: Internet Gateway Device, UbeeAP (which I think is a workgroup switch or bridge(?), and the new Router and the old router. And the RAID device under Storage.

From the DESKTOP, I see 2 computers, 2 media devices, just the router under Network Infrastructure, and the RAID device under storage.

Not sure why the two network infrastructures should be different or if that means anything.


OH, on the notebook (NOTEBOOK), now under the Network, it only shows the DESKTIOP under Computers.
RON
Usually something with AP at the end is a wireless access point "AP".

Are you still using this second router anywhere in this network, like using it as a switch?

You should make sure there isn't a secondary router anywhere on this network and that the AP "access point" has DHCP turned off. For now I would also uninstall the A/V software's completely.

If you can post a screen shot of your ipconfig/all from both of those machines we can ensure they are both using the same default gateway.
My System SpecsSystem Spec
06 Apr 2012   #30
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Here's what I would do. First, reboot the router. Then, completely uninstall all A/V software and any malware software, and reboot. Then, verify all computers belong to the same subnet, ie: 192.168.0.xxx. Once that's done, we can be reasonably satisfied that there is now only the Windows OS we are dealing with and not any third party software apps that might be interfering with sharing.
My System SpecsSystem Spec
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