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Windows 7: Need help getting back my once great but now LOST internet! asap


14 Apr 2012   #21

Windows 7 Ultimate x64
 
 

Can you access your router's configuration pages and check which DNS servers it's using?

Then ping the servers from each machine to check timings?

By the way, I'm not seeing anything on the ipconfig's that's causing this...


My System SpecsSystem Spec
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14 Apr 2012   #22

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by 2xg View Post
Thanks for the speedtest results, and they don't look good at all.
Is this your signed up speed from your ISP? or others are utilizing the bandwidth heavily as well?
Having this low bandwidth might be an issue.

Quote   Quote: Originally Posted by Noe766 View Post
Speedtest results:

http://www.speedtest.net/result/1893382630.png ------ SAFE MODE

http://www.speedtest.net/result/1893389467.png ------ NORMAL

My wifi did function a small bit better overall on safe mode...

and I will post my ipconfigs in a sec I just gotta screen cap em'!
Nope! Nobody else was on the network except me, myself and I! My upload has always been pretty lousy but I remember when my download was 20mb (a long time ago)... i don't really know what happened. either way though I still get amazing speeds on my laptop but really bad speeds on my desktop ~still same location and same network~
My System SpecsSystem Spec
14 Apr 2012   #23

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by sibbil View Post
Can you access your router's configuration pages and check which DNS servers it's using?

Then ping the servers from each machine to check timings?

By the way, I'm not seeing anything on the ipconfig's that's causing this...
erm... how do I "ping" the dns servers?

Primary = 64.59.144.18
Secondary = 64.59.144.19

when you said causing this... what is "this..."?
My System SpecsSystem Spec
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14 Apr 2012   #24

Windows 7 Ultimate x64
 
 

First do one speedtest from your fast machine and post and i'll get to your last post...
My System SpecsSystem Spec
14 Apr 2012   #25

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by sibbil View Post
First do one speedtest from your fast machine and post and i'll get to your last post...
http://www.speedtest.net/result/1893495571.png ---- LAPTOP (FASTEST)

I will say it again, this is the same place and the same router. only different computers.
My System SpecsSystem Spec
14 Apr 2012   #26

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Noe766 View Post
erm... how do I "ping" the dns servers?

Primary = 64.59.144.18
Secondary = 64.59.144.19

when you said causing this... what is "this..."?
Although I'm not sure if this is an issue, it's worth looking at:

From command prompt type:

ping 64.59.144.18

Do from each machine a note times (ms). Just do primary.

the what is "this" meant: I no longer see anything on the ipconfig pages you've posted lately that could be causing the problem. It was obvious on the very first one you posted in this thread that there was no way you could connect.

You haven't done anything with the adapters in Device Manager regarding this issue, have you?

Is everything else on the sick machine working okay?

What kind of activity do you see on the network tab of Task Manager? And the other tabs?

You have the luxury of comparing your sick machine with a healthy one...
My System SpecsSystem Spec
14 Apr 2012   #27

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Noe766 View Post
I will say it again, this is the same place and the same router. only different computers.
Yes, understand that. But your first ipconfig indicated it couldn't get an address from the router, whereas your other one apparently was.
My System SpecsSystem Spec
14 Apr 2012   #28
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Noe766 - I can't find anywhere in your Thread if it has been suggested to change the Wireless Mode from your router, usually it is default to a Mixed mode, you are using an N router, does your router supports N?
Try changing the Mode to an N/G or G, see then test your wireless connection again.
My System SpecsSystem Spec
14 Apr 2012   #29

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by sibbil View Post
Quote   Quote: Originally Posted by Noe766 View Post
erm... how do I "ping" the dns servers?

Primary = 64.59.144.18
Secondary = 64.59.144.19

when you said causing this... what is "this..."?
Although I'm not sure if this is an issue, it's worth looking at:

From command prompt type:

ping 64.59.144.18

Do from each machine a note times (ms). Just do primary.

the what is "this" meant: I no longer see anything on the ipconfig pages you've posted lately that could be causing the problem. It was obvious on the very first one you posted in this thread that there was no way you could connect.

You haven't done anything with the adapters in Device Manager regarding this issue, have you?

Is everything else on the sick machine working okay?

What kind of activity do you see on the network tab of Task Manager? And the other tabs?

You have the luxury of comparing your sick machine with a healthy one...
First Pic = LAPTOP ping

Second Pic = DESKTOP ping

Third Pic = Desktop network (task manager)

The adapter looks all good and drivers are up to date.

Everything else on the sick machine is working just fine it is just my need for faster internet speeds and curiosity as to why my laptop would be faster than the desktop.

As you can see in the task manager there are big spikes of internet unlike the one continuous stream of 130mbps from my laptop (no pic). and all other tabs look fine.

...and yes I am very lucky that I have 2 machines I can compare with.

Anything else you need to know? Oh and are you starting to think it might just be the difference in network cards... although this may be true, my speeds never went this slow before so hmmmm. This is a true puzzler. ~TOTAL time attempting to fix internet 7hours allocated~


Attached Thumbnails
Need help getting back my once great but now LOST internet! asap-task-manger.png  
Attached Images
  
My System SpecsSystem Spec
14 Apr 2012   #30

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by 2xg View Post
Noe766 - I can't find anywhere in your Thread if it has been suggested to change the Wireless Mode from your router, usually it is default to a Mixed mode, you are using an N router, does your router supports N?
Try changing the Mode to an N/G or G, see then test your wireless connection again.
It is in fact on mixed mode *Mixed 802.11n, 802.11g and 802.11b* but um... what do all of these numbers mean?
My System SpecsSystem Spec
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