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Windows 7: No Internet sometimes

13 Apr 2012   #1
nckfrtg28

Mac OS X 10.9
 
 
No Internet sometimes

Hello at my school I been working at in the library there are two computers out of ten that have this problem. Sometimes they get Internet sometimes they don't. The always stay connected to the are local sever but it disconnects from the internet I've tried a different switch and it did the same thing. So doses anyone have any ideas?


My System SpecsSystem Spec
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13 Apr 2012   #2
James7679

Windows 7 Home Premium x64
 
 

Bad Ethernet cable?

Not enough bandwidth?

Driver Update needed for Network Controller?

Those are just guesses, but likely you need to check for tone on the lines and trace the issue if there is no tone at the PC end. If there is tone at the PC end then you likely need to install or update the Network Controller.
My System SpecsSystem Spec
13 Apr 2012   #3
ibshaw

Windows 7 Home Premium 64-bit
 
 

Are all the computers identical i.e. have same network card etc and same OS. ? Has this problem just happened when before they connected reliably to the internet. ?
My System SpecsSystem Spec
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13 Apr 2012   #4
nckfrtg28

Mac OS X 10.9
 
 

Changed the cable,checked for a driver update, I know that we have the bandwidth. Also some of the computers are the same but not all of them.
My System SpecsSystem Spec
13 Apr 2012   #5
James7679

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by nckfrtg28 View Post
Changed the cable,checked for a driver update, I know that we have the bandwidth. Also some of the computers are the same but not all of them.
Have you checked for tone?

EDIT: It could be a failing router....
My System SpecsSystem Spec
13 Apr 2012   #6
nckfrtg28

Mac OS X 10.9
 
 

I have not checked the tone yet. I don't think it's a router because it connects in to another switch that connects it to the network.
My System SpecsSystem Spec
13 Apr 2012   #7
James7679

Windows 7 Home Premium x64
 
 

Check for tone first. Since it is happening on multiple PCs on the same router and switch, it's very likely to be network related and not PC related.
My System SpecsSystem Spec
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 No Internet sometimes




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