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Windows 7: Offline files sync but all have a red X


16 Apr 2012   #1

Windows 7 Ultimate Retail
 
 
Offline files sync but all have a red X

I have a 2003 SBS server and several users all on Windows 7.

One of the users just got a new Sony laptop with Windows 7 Pro, his existing laptop was also Windows 7 Pro.

I am trying to make same file share available offline again and the files sync with no errors in sync center. But when the user goes offline all the files have a red X and the files are partially transparent.
All the KB's and threads I can find involved people getting access denied errors, but I'm getting no sync errors.

Any ideas?
I tried formatting the offline files database earlier and I made a dozen files available offline. No errors but again red x's when he went offline.

My System SpecsSystem Spec
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16 Apr 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Have you seen this? Especially The OP's second post: Sync Center Problem with Offline Files
My System SpecsSystem Spec
17 Apr 2012   #3

Windows 7 Ultimate Retail
 
 

First I've seen that one, doesn't sound exactly the same as the Sync Center reports no errors.
But I'll apply the hotfix and hope for the best lol I'm out of any other ideas.

Thanks for the link Anak
My System SpecsSystem Spec
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17 Apr 2012   #4

Windows 7 Ultimate Retail
 
 

It wouldn't even install I guess it's been superseded by something else.
My System SpecsSystem Spec
18 Apr 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You might want to go over this: How to Manually Sync Your Offline Files in Windows 7 to see if you missed anything, there is space at the bottom where you could pose the red x question to Brink.
My System SpecsSystem Spec
19 Apr 2012   #6

xp/7 32bit
 
 

I recieved this issue when I hadn't left enough time for the offlines file to complete their initial sync.
My System SpecsSystem Spec
20 Apr 2012   #7

Windows 7 Ultimate Retail
 
 

The user swore to me the initial sync had finished. But after installing that hotfix things still didn't work. But then I told windows to make the files available offline again (for the 3rd time) out of desperation and it's working now.

So the hotfix reset or cleared something somewhere that kicked things off, best guess.
My System SpecsSystem Spec
20 Apr 2012   #8

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Glad to hear you got it working,

I will have to remember to include your step of
Quote:
then I told windows to make the files available offline again
That is similar to restarting the machine after any major changes to the OS.

i.e., The update will not take affect until the System is restarted or the program setting is changed, applied, and OK'd.
My System SpecsSystem Spec
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 Offline files sync but all have a red X




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