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Windows 7: Help!!! Internet not working after I restore windows 7 on my computer

03 May 2012   #21
Bethsnow

Windows 7 64 bit
 
 

But I still need help here


My System SpecsSystem Spec
.
03 May 2012   #22
wanchoo

Windows 7 Pro with SP1 32bit
 
 

As you can see the problem is that Ethernet etc. are not installed. A section of your problem area snapshot is below.

Help!!! Internet not working after I restore windows 7 on my computer-capture.jpg

I hope that you can connect your Computer by cable to your Router. Because first we shall try and install the Ethernet. Later when that is done and an Internet connection is established then we will attempt to install the WiFi Adapter. All the Drivers for your computer are at
Download free driver for notebook Samsung 300V3A/300V4A/300V5A (Windows 7, XP, Vista) << DriverPack Solution. The Ethernet Controller Driver can be downloaded from Search for driver ethernet controller.

There are 4 Ethernet Drivers on the web-page. The latest is as follows.

Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller
Vendor: Marvell
Operating system: W7
Driver Date: 2010-09-15
Version: 11.30.1.3

You download and install it. After it is installed you shall notice that in the Device Manager that the Ethernet Controller is shown as installed. Now connect the Router to the Computer by the cable and hopefully you shall be able to connect to the Internet. You should by now be able to install the WiFi Adapter (Network Controller) on your own and connect it too. If not then please do not hesitate to post again.

Good luck to you.

Please keep all the Drivers that you download safely kept after burning them on a CD. Last question. Did the vendor not supply you with a CD having all the Drivers burned on it?


My System SpecsSystem Spec
03 May 2012   #23
Bethsnow

Windows 7 64 bit
 
 

Thank u do much! How could I not thinking abt connect Internet by cable and download it all??!!
I will have to do it tomorrow as it is 230 in the morning here now and after that I will post again to let u know either it works or not!
And they don't give me a disk with all the drivers burned in!! I can't believed if either! The only disk I have is the recovery disk! How stupid is that!! Thanks again! Let's cross fingers and hope that I can get my pc fixed tomorrow!!
My System SpecsSystem Spec
.

03 May 2012   #24
wanchoo

Windows 7 Pro with SP1 32bit
 
 

Except that I am foxed as to why your dedicated recovery disk was unable to install the Network and other Drivers during the Windows 7 Setup environment.

Suggest that you please phone up Samsung or the Vendor from whom you purchased the machine and politely ask for an explanation.


Quote   Quote: Originally Posted by Bethsnow View Post
Thank u so much! How could I not thinking abt connect Internet by cable and download it all??!!
I will have to do it tomorrow as it is 230 in the morning here now and after that I will post again to let u know either it works or not!
And they don't give me a disk with all the drivers burned in!! I can't believed if either! The only disk I have is the recovery disk! How stupid is that!! Thanks again! Let's cross fingers and hope that I can get my pc fixed tomorrow!!
My System SpecsSystem Spec
03 May 2012   #25
Bethsnow

Windows 7 64 bit
 
 

There's another problem now I unplug the cord from the router to my laptop , so now my laptop is connected with the modem directly but it still show windows did not detect any networking hardware, what did I do wrong here?? Help!!!
My System SpecsSystem Spec
03 May 2012   #26
wanchoo

Windows 7 Pro with SP1 32bit
 
 

Have you downloaded and installed the Ethernet Driver? If yes then is the Ethernet shown as working properly in the Device Manager?
My System SpecsSystem Spec
03 May 2012   #27
Bethsnow

Windows 7 64 bit
 
 

No I still can't connect to Internet! I'm trying to call the my cable customer service and see if they can help me to set up the broadband connection
My System SpecsSystem Spec
03 May 2012   #28
wanchoo

Windows 7 Pro with SP1 32bit
 
 

If you have not downloaded and installed the Ethernet then you shall not be able to connect to the Internet. Kindly do that before anything else.
My System SpecsSystem Spec
03 May 2012   #29
Bethsnow

Windows 7 64 bit
 
 

I can't connect to the cable either the customer service were testing it for me but they say my computer is not receiving or sending up address, is that possible because I don't have those driver so I can't even connect to Internet by cable??
My System SpecsSystem Spec
03 May 2012   #30
Bethsnow

Windows 7 64 bit
 
 

But I don't have drivers and I can't connect to Internet so I can't downloaded it online!!
My System SpecsSystem Spec
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 Help!!! Internet not working after I restore windows 7 on my computer




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