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Windows 7: Connected to network, can't see other computers


07 May 2012   #1

Windows 7 Premium 64 bit
 
 
Connected to network, can't see other computers

I will try and make this as simple and clear cut as possible...

I have a network setup that includes 3 wired computers, 10 wired printers and 9 computers connected wireless. I have a modem, connected to a wireless router and then the router connected to a switch. All other wired connections run through the switch.

-When using a wired computer, I can see all computers and printers that are wired. I can NOT see any of the computers that are wireless.

-When using a wireless computer, I can only see that computer and the router (I can not see other wireless computers as well).

-I have every computers network discovery ON and all other settings are set to share files (this is not my first rodeo setting up a network).

-I HAVE internet connection on all of the wireless computers.

-When I plug into the network using an ethernet cable, I can see the entire network, just not wireless.

-I have laptop that is on the network wirelessly and can see the entire network.

-I have all of the computers with the same workgroup name.

Please help. I can give you any information that you may need or ask for.

Thank you!


My System SpecsSystem Spec
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07 May 2012   #2

Windows 7 Premium 64 bit
 
 

I also forgot to add a couple things...
-I tried turning off the firewall (Windows firewall) and the antivirus.
-I can ping other WIRED computers on the network and vice versa.
My System SpecsSystem Spec
07 May 2012   #3

Windows 7 Ult, Windows 8.1 Pro,
 
 

It sounds like the wireless machines are on a different subnet. They should all be on the same subnet using the same default gateway obviously enough.

I would assume that your router is both a wireless/wired type and that there is not a secondary router involved in the mix?

Have you tried pulling up the network map in Windows 7 and seeing what it shows?

Is this a new problem or has it always been this way?
My System SpecsSystem Spec
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07 May 2012   #4

Windows 7 Premium 64 bit
 
 

The subnets are all the same 255.255.255.0.
Router is both wired and wireless.
Network map (on the wireless) shows the computer, router, internet and nothing else. I will check one of the wired computers.
This is a brand new setup in a new building, so no interference from past installs.
My System SpecsSystem Spec
07 May 2012   #5

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by vbgooroo View Post
The subnets are all the same 255.255.255.0.
Router is both wired and wireless.
Network map (on the wireless) shows the computer, router, internet and nothing else. I will check one of the wired computers.
This is a brand new setup in a new building, so no interference from past installs.

The network map seems confirm what you are seeing.

I'd have to see an Ipconfig/all from both the wired and wireless machines to see what is going on. It seems like a router problem from what I'm seeing here.
My System SpecsSystem Spec
07 May 2012   #6

Windows 7 Premium 64 bit
 
 

I will get you that ASAP as I am doing this remotely now.
My System SpecsSystem Spec
07 May 2012   #7

Windows 7 Premium 64 bit
 
 

I am not sure if they attached or not...Name:  wired.PNG
Views: 120
Size:  50.8 KB

Name:  wireless.PNG
Views: 77
Size:  42.8 KB


My System SpecsSystem Spec
07 May 2012   #8

Windows 7 Premium 64 bit
 
 

Larger one is the wired, smaller is the wireless
My System SpecsSystem Spec
07 May 2012   #9

Windows 7 Ult, Windows 8.1 Pro,
 
 

For some reason there is no reference to the DNS servers in the ipconfig's. There is also no reference to indicate if DHCP is enabled or not.

For some reason there is an IPv6 address in front of the default gateway, I'm not sure what it means but it doesn't look right to me.

From what I can see here something isn't quite right with the router, perhaps a reset of the router followed by manual configuration for both the wired and wireless connections would be the best way to proceed at this point.
My System SpecsSystem Spec
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 Connected to network, can't see other computers




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