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Windows 7: Unidentified Network / Identifying - continuously trying to connect

10 May 2012   #1
jon777

Windows 7 Ultimate x64
 
 
Unidentified Network / Identifying - continuously trying to connect

Have just moved and my ISP is now Comcast (from Verizon). In the new location I am connecting through a router (Cisco E2000) and Network Switch (Monoprice 8 port). Desktop is Running Win7 64 bit. When trying to connect I get the "Unidentified Network" spinning that I have seen others report. It seems to be an issue between the Desktop and the Switch, as I can connect the desktop directly to the router (which works), connect a Laptop (running XP) to the same cord that the Desktop is using (works fine). I've tried disabling IPv6, netsh winsock reset, updating NIC driver etc. Help please!

Here is the ipconfig /all. I can also post the ipconfig from the laptop connected to the same cable (which works) if that would be helpful for compare.

C:\Users\Judy and Jon>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : JudyandJon-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti
on
Physical Address. . . . . . . . . : 00-1D-09-88-E3-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::45cc:66b5:b7e0:f5cb%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.245.203(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{14040B84-35F1-4190-B83D-0D378994EA90}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


My System SpecsSystem Spec
.
10 May 2012   #2
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi jon777, welcome to Seven Forums.

Try this Network Connections.pdf


My System SpecsSystem Spec
10 May 2012   #3
jon777

Windows 7 Ultimate x64
 
 

Thanks Roderunner. Unfortunately, no luck there. First of all, seems a little different then my issue, as the "Identifying/Unidentified Network" is the only one that shows (not two networks as the picture shows). I did try the addition of the default gateway (192.168.1.1) in ipV4 and reboot, but to no avail. Also as per the document disabling/enabling the connection does not temporarily fix the problem either...

Keep the troubleshooting coming!
My System SpecsSystem Spec
.

10 May 2012   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Assuming that the switch has power going to it then the problem is the switch obviously enough.
My System SpecsSystem Spec
10 May 2012   #5
jon777

Windows 7 Ultimate x64
 
 

Well, the switch works fine with the laptop plugged into the same port/cable where the desktop just spins on Identifying / Unidentified network. So I'd think it's the desktop configuration, or at least some sort of incompatability between the desktop/NIC/switch.
My System SpecsSystem Spec
10 May 2012   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by jon777 View Post
Well, the switch works fine with the laptop plugged into the same port/cable where the desktop just spins on Identifying / Unidentified network. So I'd think it's the desktop configuration, or at least some sort of incompatability between the desktop/NIC/switch.
You might want to try using a different Ethernet cable in that case. Switches are usually just plug and play.

Maybe if you can post an actual screen shot of your ipconfig/all I might be able to spot other problems.
My System SpecsSystem Spec
10 May 2012   #7
jon777

Windows 7 Ultimate x64
 
 

Thanks for the help -- have tried 4 different cables that work with other devices. No luck. I've updated the NIC driver and reset the router to factory standards as well...

C:\Users\Judy and Jon>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : JudyandJon-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti
on
Physical Address. . . . . . . . . : 00-1D-09-88-E3-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c162:45c0:8068:a0f2%14(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.160.242(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9E4CB5FC-7C12-4BE3-A5D3-3F2238C35239}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Judy and Jon>
My System SpecsSystem Spec
11 May 2012   #8
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

You aren't getting anything from the router here. Everything you mentioned here points to the switch being the problem so trying another switch might be an option.
My System SpecsSystem Spec
11 May 2012   #9
jon777

Windows 7 Ultimate x64
 
 

A friend suggested to set the speed on the NIC down to 10 mbs (from Auto). It connected right away -- 100 mbs does not work, even though the card is supposed to be 10/100.

So am guessing it is a card issue, which is an easy enough swap out. And in the meantime I can still work at 10 mbs
My System SpecsSystem Spec
11 May 2012   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by jon777 View Post
A friend suggested to set the speed on the NIC down to 10 mbs (from Auto). It connected right away -- 100 mbs does not work, even though the card is supposed to be 10/100.

So am guessing it is a card issue, which is an easy enough swap out. And in the meantime I can still work at 10 mbs
The 10/100/1000 switches are much better. I assumed you had this working at one time so didn't think an adjustment would help.
My System SpecsSystem Spec
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 Unidentified Network / Identifying - continuously trying to connect




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