New
#1
New Laptop stopped connecting to wireless network
My new laptop came on Wednesday, the 9th. It was immediately able to connect to my wireless network I had recently established. (I also have a desktop connected to the same network.) Anyhow, today, Sunday the 13th my laptop connected as usual but when visitors arrived I pushed the on button to turn it off - I know better but wasn't thinking at the time. After the visitors left I came back to my laptop, turned it on and it will no longer connect to the wireless network! I troubleshooted all I could and the only way I could get on the internet with the laptop was to use an ethernet cable - even then it was hard but can be accomplished. But it is a laptop and I don't want to leave it in one place all the time! I have access to Costco's Concierge Service and phoned them. He had me do everything in the book so to speak for more than an hour and it remains the same - no wireless connection!
I am wondering if my turning it off the wrong way could cause this trouble? I have never worked with laptops before but used many desktops and, even though it is not recommended, turning them off using the on button in a pinch has never effected my computers in any way.
Any comments or suggestions would be appreciated.
The laptop specs: Dell Inspiron 17R with Intel Core i5-2450M 2.5 GHTz, 8 GB Ram. and a lot of other stuff!