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Windows 7: My wireless connection isn't working, how do I fix it?

28 May 2012   #1

Windows 7 Home Premium 64-bit
 
 
My wireless connection isn't working, how do I fix it?

One of our laptops isn't connecting to the wireless connection we have. Where the internet connections show on the task bar, there is always a yellow triangle with an '!' in it. We have downloaded a new LAN Driver (we downloaded it onto a flashdrive using the laptop that works and transferred it to the laptop that has no connection) and followed all of the installation instructions it showed. On the page that we downloaded it from, it gave instructions on how to make sure we downloaded the correct version - everything matches up. However, the computer still won't connect to the internet.



Attached Thumbnails
My wireless connection isn't working, how do I fix it?-internet-problem.jpg  
My System SpecsSystem Spec
28 May 2012   #2

Win 8 Release candidate 8400
 
 

Can you start by running ipconfig /all and uploading the output here

start>search>cmd>right click and run as admin>ipconfig /all
My System SpecsSystem Spec
28 May 2012   #3

Windows 7 Home Premium 64-bit
 
 

I am not sure what you mean. I ran the cmd as admin but what do I do after that? It is just a black box that has some information about my Windows.
My System SpecsSystem Spec
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28 May 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by misakisenna View Post
I am not sure what you mean. I ran the cmd as admin but what do I do after that? It is just a black box that has some information about my Windows.
It looks like this. If you followed directions the cmd window will remain and you can use the built in snipping tool to capture the data.


Attached Thumbnails
My wireless connection isn't working, how do I fix it?-5-28-2012-5-25-25-pm.png  
My System SpecsSystem Spec
28 May 2012   #5

Windows 7 Home Premium 64-bit
 
 

Okay, this is what I see.


Attached Thumbnails
My wireless connection isn't working, how do I fix it?-cmd.jpg  
My System SpecsSystem Spec
28 May 2012   #6

Win 8 Release candidate 8400
 
 

wifi appears correctly configured. Have you reboot all the devices at the same time?
My System SpecsSystem Spec
29 May 2012   #7

Windows 7 Home Premium 64-bit
 
 

If you mean the laptops and the at&t uverse, then yes we have.
My System SpecsSystem Spec
29 May 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by misakisenna View Post
One of our laptops isn't connecting to the wireless connection we have. Where the internet connections show on the task bar, there is always a yellow triangle with an '!' in it. We have downloaded a new LAN Driver (we downloaded it onto a flashdrive using the laptop that works and transferred it to the laptop that has no connection) and followed all of the installation instructions it showed. On the page that we downloaded it from, it gave instructions on how to make sure we downloaded the correct version - everything matches up. However, the computer still won't connect to the internet.
Have you recently installed anything from Apple like iTunes or adobe photos shop?

Can you look in device manager and see if you have the Microsoft virtual WIFI miniport adaptor installed?
My System SpecsSystem Spec
30 May 2012   #9

Windows 7 Ultimate x64
 
 

Did you try to delete your network connections enable just one connection? Sometimes this helps.
My System SpecsSystem Spec
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 My wireless connection isn't working, how do I fix it?





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