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Windows 7: Help! My CFO machine after a RDP session freezes up when he disconnec

28 May 2012   #1
nizmoz

Win7
 
 
Help! My CFO machine after a RDP session freezes up when he disconnec

When he disconnects from his desktop from doing a RDP session, the system CRASHES HARD. No mouse, nothing. When you look at the screen it is frozen at the CTRL-ALT-DEL part. This is a fresh install of Windows 7 Enterprise 64 bit SP1. No idea why this is happening? The only difference is new install, and new HD. Seagate Mometus XT.

Anyone have any ideas why this is happening? All Power save stuff is turned off.


My System SpecsSystem Spec
.

29 May 2012   #2
nizmoz

Win7
 
 

bump
My System SpecsSystem Spec
30 May 2012   #3
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hi nizmoz,

Does this happen to any machines that he tries to remote desktop to or just one machine?

By any chance, does he have Zone Alarm installed?

Also, try adjusting the Display config and color, see attached screen capture.


Attached Images
 
My System SpecsSystem Spec
.


30 May 2012   #4
nizmoz

Win7
 
 

Quote   Quote: Originally Posted by 2xg View Post
Hi nizmoz,

Does this happen to any machines that he tries to remote desktop to or just one machine?

By any chance, does he have Zone Alarm installed?

Also, try adjusting the Display config and color, see attached screen capture.
It's his machine that does it here at the office. When he remotes into it from home, after he disconnects it will freeze up. The machine at the office freezes up.
My System SpecsSystem Spec
30 May 2012   #5
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Thanks for the additional information provided. Have you tried my suggestion?
My System SpecsSystem Spec
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 Help! My CFO machine after a RDP session freezes up when he disconnec




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