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Windows 7: All browser slow/not loading pages

31 May 2012   #11
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

to uninstall Bonjour:
Control Panel | Programs and Features |right-click on Bonjour | Uninstall


My System SpecsSystem Spec
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31 May 2012   #12
Kenan97

Windows 7 Home Premium 64 bit
 
 

I've done everything you told me to. What now?
My System SpecsSystem Spec
31 May 2012   #13
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

kenan,
As many infections as WDO found on your system, then I do hope that you not only quarantined, but also removed everything WDO found.

I need you to rerun the WDO quick scan.

Upload a new set of log files.

After that then I need a fresh copy of following:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD the startup.txt file
UPLOAD the Scheduled Tasks.txt file
UPLOAD the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
=============================================

While we are working on getting you system cleaned up, then it is imperative that the P2P programs be uninstalled.

You may have already so infected your system that even with removal to the malware, so much damage has been done by the malware that a 100% of the hard disk and a complete install may be needed.
My System SpecsSystem Spec
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31 May 2012   #14
Kenan97

Windows 7 Home Premium 64 bit
 
 

Ok, You'll get the files in about 20 hours
My System SpecsSystem Spec
31 May 2012   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Excellent.
My System SpecsSystem Spec
01 Jun 2012   #16
Kenan97

Windows 7 Home Premium 64 bit
 
 

Here they are.


Attached Files
File Type: log MpCacheStats.log (978 Bytes, 7 views)
File Type: log MPDetection-05302012-205323.log (3.2 KB, 5 views)
File Type: log MPLog-05302012-205323.log (42.0 KB, 2 views)
File Type: txt startup.txt (3.9 KB, 17 views)
File Type: txt Scheduled Tasks.txt (6.3 KB, 11 views)
File Type: txt install.txt (15.2 KB, 11 views)
My System SpecsSystem Spec
01 Jun 2012   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Kenan,

Your installl program list has some programs that may be quesionable, but I'll need to do some research before I ask you to remove more.

Scheduled Tasks is ok, although for optimal performance, I would disable all of them and then make any necessary updates manually. However, that's my personal preference.

Now to your startup programs:

WIN | type MSCONFIG | ENTER | STARTUP tab
uncheck ALL except for:
Code:
Sidebar    C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
F-Secure Hoster    "C:\Program Files\Bredbandsbolaget Säkerhetspaket\fshoster32.exe" -app -hosterid:1
F-Secure Manager    "C:\Program Files\Bredbandsbolaget Säkerhetspaket\apps\ComputerSecurity\Common\FSM32.EXE" /splash
REBOOT!

Since amongst some of the malware removed was a KeyLogger, then you should immediately CHANGE ALL OF YOUR PASSWORDS!

You should give serious consideration to wiping your disk clean using the DISKPART CLEAN ALL command and making a fresh clean install. I realize that his is a drastic measure, however, if that was my system then that is what I would do.

Be sure to keep your F-Secure up-to-date at all times. Remember, any anit-malware software can be defeated if you open the doors via such things as Peer to Peer software, clicking on icons rather than going directly to a website, installing software not obtained directly from the source. True, WDO real get rid of the malware but only after the fact since WDO is an offline program.

If you decide to go the wipe and reinstall route, let me know. We have some excellent and accurate tutorials on the steps to follow.
My System SpecsSystem Spec
02 Jun 2012   #18
Kenan97

Windows 7 Home Premium 64 bit
 
 

Done! What now?
My System SpecsSystem Spec
02 Jun 2012   #19
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

IF a keylogger and a bunch of malware was the cause of this problem I'd have to save what I can and reinstall the Op system. Though if a malware infection was detected I'm not sure why the reinstall wasn't done already.

A 5 year old can reinstall Windows without instructions.
My System SpecsSystem Spec
02 Jun 2012   #20
Kenan97

Windows 7 Home Premium 64 bit
 
 

A reinstall isn't a problem, the backup process is. I want to backup all my programs+their data (not just to copy the folders in C:\program files to a portable hdd, because then they won't be in the registry, right?)
My System SpecsSystem Spec
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 All browser slow/not loading pages




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