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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    to uninstall Bonjour:
    Control Panel | Programs and Features |right-click on Bonjour | Uninstall
      My Computer


  2. Posts : 41
    Windows 7 Home Premium 64 bit
    Thread Starter
       #12

    I've done everything you told me to. What now?
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    kenan,
    As many infections as WDO found on your system, then I do hope that you not only quarantined, but also removed everything WDO found.

    I need you to rerun the WDO quick scan.

    Upload a new set of log files.

    After that then I need a fresh copy of following:

    Install CCleaner:
    CCleaner - PC Optimization and Cleaning - Free Download

    list of STARTUP PROGRAMS

    CCleaner | Tools
    icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS

    CCleaner | Tools
    icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS

    CCleaner | Tools
    icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button


    UPLOAD the startup.txt file
    UPLOAD the Scheduled Tasks.txt file
    UPLOAD the install.txt file.

    HOW TO UPLOAD
    Post a File or Screenshot in Seven Forums
    =============================================

    While we are working on getting you system cleaned up, then it is imperative that the P2P programs be uninstalled.

    You may have already so infected your system that even with removal to the malware, so much damage has been done by the malware that a 100% of the hard disk and a complete install may be needed.
      My Computer


  4. Posts : 41
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    Ok, You'll get the files in about 20 hours
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #15

    Excellent.
      My Computer


  6. Posts : 41
    Windows 7 Home Premium 64 bit
    Thread Starter
       #16

    Here they are.
    All browser slow/not loading pages Attached Files
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    Kenan,

    Your installl program list has some programs that may be quesionable, but I'll need to do some research before I ask you to remove more.

    Scheduled Tasks is ok, although for optimal performance, I would disable all of them and then make any necessary updates manually. However, that's my personal preference.

    Now to your startup programs:

    WIN | type MSCONFIG | ENTER | STARTUP tab
    uncheck ALL except for:
    Code:
    Sidebar    C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    F-Secure Hoster    "C:\Program Files\Bredbandsbolaget Säkerhetspaket\fshoster32.exe" -app -hosterid:1
    F-Secure Manager    "C:\Program Files\Bredbandsbolaget Säkerhetspaket\apps\ComputerSecurity\Common\FSM32.EXE" /splash
    REBOOT!

    Since amongst some of the malware removed was a KeyLogger, then you should immediately CHANGE ALL OF YOUR PASSWORDS!

    You should give serious consideration to wiping your disk clean using the DISKPART CLEAN ALL command and making a fresh clean install. I realize that his is a drastic measure, however, if that was my system then that is what I would do.

    Be sure to keep your F-Secure up-to-date at all times. Remember, any anit-malware software can be defeated if you open the doors via such things as Peer to Peer software, clicking on icons rather than going directly to a website, installing software not obtained directly from the source. True, WDO real get rid of the malware but only after the fact since WDO is an offline program.

    If you decide to go the wipe and reinstall route, let me know. We have some excellent and accurate tutorials on the steps to follow.
      My Computer


  8. Posts : 41
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    Done! What now?
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #19

    IF a keylogger and a bunch of malware was the cause of this problem I'd have to save what I can and reinstall the Op system. Though if a malware infection was detected I'm not sure why the reinstall wasn't done already.

    A 5 year old can reinstall Windows without instructions.
      My Computer


  10. Posts : 41
    Windows 7 Home Premium 64 bit
    Thread Starter
       #20

    A reinstall isn't a problem, the backup process is. I want to backup all my programs+their data (not just to copy the folders in C:\program files to a portable hdd, because then they won't be in the registry, right?)
      My Computer


 
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