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#1
Unable to make internet connection
A friend's asked me to take a look at her laptop ... when I wire it into a router, there's no internet connection.
Tried different ethernet cable, different router port. Still same.
Fails when I ping the router (192.168.x.x), but can ping local loop (127.0.0.1)
Windows shows the ethernet card as working.
Disabled / re-enabled interface. No joy.
No obvious mis-configuration in internet options.
Wireless is OK.
Scanned for viruses (ESET). All clean
Standard Windows Firewall in place.
ipconfig /all shows no IP address allocated, no DNS server, no default gateway etc...
Any thoughts? Thanks...
Last edited by piattj; 01 Jun 2012 at 04:19. Reason: additional data