Unable to make internet connection


  1. Posts : 92
    Windows 7 Pro 64 bit
       #1

    Unable to make internet connection


    A friend's asked me to take a look at her laptop ... when I wire it into a router, there's no internet connection.
    Tried different ethernet cable, different router port. Still same.
    Fails when I ping the router (192.168.x.x), but can ping local loop (127.0.0.1)
    Windows shows the ethernet card as working.
    Disabled / re-enabled interface. No joy.
    No obvious mis-configuration in internet options.
    Wireless is OK.
    Scanned for viruses (ESET). All clean
    Standard Windows Firewall in place.
    ipconfig /all shows no IP address allocated, no DNS server, no default gateway etc...
    Any thoughts? Thanks...
    Last edited by piattj; 01 Jun 2012 at 04:19. Reason: additional data
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    If you can post a screen shot of the ipconfig/all I might be able to help fix this problem. :)
      My Computer


 

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