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Windows 7: Not able to connect to a given network

03 Jun 2012   #1
BainGo

Windows 7 Pro x64
 
 
Not able to connect to a given network

I have a recent ASUS B43S and experience a very strange situation that I can't get fixed.

When I try to connect, I always get this "Windows was unable to connect to ...".

It's very strange because I can easely connect to this given network from:
- Mac OS computers,
- Ubuntu computers
- my smartphone,
- other Windows computers
- and even the SAME computer using Ubuntu...

I previously connected my computer to other networks using both Ubuntu and Win7...

Troubleshooting tools doesn't help me :/

Here is what appears:
****************************
Information for connection being diagnosed
Interface GUID: 9a427509-b9f8-4e1d-a326-39c365ccef1e
Interface name: Intel(R) Centrino(R) Advanced-N 6230
Interface type: Native WiFi
Profile: Discovery connection
SSID: Yallllllllah
SSID length: 12
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No


Connection incident diagnosed
Auto Configuration ID: 2
Connection ID: 2


Connection status summary
Connection started at: 2012-06-03 17:17:15-480
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Fail
****************************

(of course, I don't understand the "Security and Authentication: Fail" because I do use the same pwd I used with all the other devices or with the Ubuntu boot)

Thank you very much for your help !!!


My System SpecsSystem Spec
03 Jun 2012   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

The security fail is probably because the security settings in your Wireless profile in Windows doesn't match the security of the wireless device you are trying to connect too. Windows 7 like's to use WPA2 with AES encryption but can use other security and encryption if required.

You should find out which security and encryption is being used where you need to connect then make adjustments to the wireless profile for that connection in Windows.

You can get to the wireless profiles by going to the Network and Sharing center and then look to the left side of screen.
My System SpecsSystem Spec
03 Jun 2012   #3
BainGo

Windows 7 Pro x64
 
 

Possible, it seems to be a WPA-PSK encryption...
How do you require Win7 to use such encryption?
My System SpecsSystem Spec
03 Jun 2012   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by BainGo View Post
Possible, it seems to be a WPA-PSK encryption...
How do you require Win7 to use such encryption?
WPA-PSK means WPA security "pre shared key"

WPA2-PSK is a newer standard. The encryption can be either TKIP or AES, AES being preferred and is made to work with the 802.11n standard.

You need to figure out which ones are being used by who ever you are trying to connect to then input those settings into your Wireless profile for that connection, it's not automatic sometimes and requires manual input.

Go to Network and Sharing center in Windows, look to the left column where you see Manage Wireless Profiles. There will be a profile for each different place you are trying to connect too, then make adjustments there to match which every security and encryption is being used.
My System SpecsSystem Spec
03 Jun 2012   #5
BainGo

Windows 7 Pro x64
 
 

Well, thank you but still... It doesn't want to connect :/

The encryption key type is WPA-Personal AES and Win7 is still unable to connect...
My System SpecsSystem Spec
03 Jun 2012   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by BainGo View Post
Well, thank you but still... It doesn't want to connect :/

The encryption key type is WPA-Personal AES and Win7 is still unable to connect...
If you can post a screen shot of your ipconfig/all I can take a closer look at what might be going on there.
My System SpecsSystem Spec
03 Jun 2012   #7
BainGo

Windows 7 Pro x64
 
 

Here is mi ipconfig/all :

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Thomas>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Thomas-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 88-53-2E-5F-0D-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 88-53-2E-5F-0D-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
Physical Address. . . . . . . . . : 88-53-2E-5F-0D-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 54-04-A6-28-35-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {47D0C09D-7502-4F84-BB92-72290319D77D}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {25240A70-01AB-46A0-9877-D2FB4DDC95F1}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E738C851-D2CD-4E0E-8150-F4112F1C9006}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9A427509-B9F8-4E1D-A326-39C365CCEF1E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{13C1DD67-949D-40C1-A461-56569C88121E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
03 Jun 2012   #8
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by BainGo View Post
Here is mi ipconfig/all :

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Thomas>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Thomas-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
Physical Address. . . . . . . . . : 88-53-2E-5F-0D-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 88-53-2E-5F-0D-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
Physical Address. . . . . . . . . : 88-53-2E-5F-0D-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 54-04-A6-28-35-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {47D0C09D-7502-4F84-BB92-72290319D77D}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {25240A70-01AB-46A0-9877-D2FB4DDC95F1}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E738C851-D2CD-4E0E-8150-F4112F1C9006}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9A427509-B9F8-4E1D-A326-39C365CCEF1E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{13C1DD67-949D-40C1-A461-56569C88121E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
I see some possible problems here.

First, on the problem machine, go into Device Manager and disable both of the Microsoft WIFI virtual adaptors you see there. These are famous for causing connection problems.

Second, On the problem machine, Save the file below then unzip and run the file, then reboot your machine. After rebooting see if you can connect to the wireless network, if not, post the ipconfig/all again please.


Attached Files
File Type: zip 6to4remover.zip (455.4 KB, 53 views)
My System SpecsSystem Spec
03 Jun 2012   #9
BainGo

Windows 7 Pro x64
 
 

Thank you for your help.
Unfortunately, even after reboot it doesn't work :/

Here is the new ipconfig/all :

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Thomas>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Thomas-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
Physical Address. . . . . . . . . : 88-53-2E-5F-0D-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 54-04-A6-28-35-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {47D0C09D-7502-4F84-BB92-72290319D77D}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {25240A70-01AB-46A0-9877-D2FB4DDC95F1}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B204F819-1BB1-421F-ACB9-13B3CAEA2652}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9A427509-B9F8-4E1D-A326-39C365CCEF1E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
03 Jun 2012   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Ok you did disable the Msoft virual adaptors good there.

You aren't getting anything from the router here.

The tunnel adaptors aren't gone for some reason, did you run the file?

If you have any type of anti virus software installed like AVG, Eset or many others can cause wireless connection problems. Uninstall them usually fixes it.

I would also reinstall the driver for the wireless connection then go through the Wireless profile for this connection and make sure the settings match the ones in the router.
My System SpecsSystem Spec
Reply

 Not able to connect to a given network




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