Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: "www.microsoft.com not responding" Error

07 Jun 2012   #1
aznpal

Windows 7
 
 
"www.microsoft.com not responding" Error

I don't know if this is a common internet issue or not, but I'd like to know how I would be able to fix this.

I'm going to provide very thorough details.

For a couple months, I've been experiencing this "www.microsoft.com not responding" error. It occurs every Sunday. I have an excellent connection, I am able go on Google and Twitter, but not Facebook, YouTube, or any other website. I am also able to search for websites and images on Google, but I cannot view them directly. On Steam, I cannot connect to the Community nor can I view the Store, but I can still chat with friends. Not only do I have this issue on my laptop, but I am also unable to surf the Xbox LIVE Marketplace, the internet on my Motorola Cliq, nor can I use the web browser on my Playstation Portable. Now, my mother had tweaked some settings on the router, allowing me to stay up to 11 PM (I'm only 16 years old, I still have to listen to parents). After that, the error occurs every day of the week.

The error message on my computer is this: "Your computer seems to be correctly configured, but the device or resource {www.microsoft.com} is not responding."

Please, I would highly appreciate any help from anybody.


My System SpecsSystem Spec
.

07 Jun 2012   #2
Petey7

Windows 7 Professional SP1 64-bit
 
 

I recommend checking to see if the website in question is even accessable at the time you are trying to connect to it. You can do this easily be using Down For Everyone Or Just Me -> Check if your website is down or up?

If the site is up and running open notepad and copy and past the following into it.
Quote:
@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0
Save the file as Flush.bat to your desktop. Right click the bat file and select Run as Administrator. That will reset some of your connection settings, hopefully solving the issue.
My System SpecsSystem Spec
07 Jun 2012   #3
aznpal

Windows 7
 
 

Quote   Quote: Originally Posted by Petey7 View Post
I recommend checking to see if the website in question is even accessable at the time you are trying to connect to it. You can do this easily be using Down For Everyone Or Just Me -> Check if your website is down or up?

If the site is up and running open notepad and copy and past the following into it.
Quote:
@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0
Save the file as Flush.bat to your desktop. Right click the bat file and select Run as Administrator. That will reset some of your connection settings, hopefully solving the issue.
I have just recently tried your method, Petey7. It did not resolve my issue, unfortunately. Is there a different method I could use, or would I have to reset my laptop back to its factory settings from start?
My System SpecsSystem Spec
.


07 Jun 2012   #4
Petey7

Windows 7 Professional SP1 64-bit
 
 

Resetting the computer back to factory settings is a worst case scenario option. I'll ask someone with some more netorking experience to come help you out.
My System SpecsSystem Spec
07 Jun 2012   #5
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Having problems with multiple devices on your network points to a common problem - which is probably the router. Have you asked your parents if they've limited where you can go? There are quite a few options they can configure in the router that can prevent you from accessing websites.
My System SpecsSystem Spec
07 Jun 2012   #6
aznpal

Windows 7
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Having problems with multiple devices on your network points to a common problem - which is probably the router. Have you asked your parents if they've limited where you can go? There are quite a few options they can configure in the router that can prevent you from accessing websites.
Not necessarily, the only limitation she had enabled was the time setting, limiting the connection between nights. Anything else, she wouldn't have tampered with; I'm allowed to go on any website I wish.
My System SpecsSystem Spec
07 Jun 2012   #7
Petey7

Windows 7 Professional SP1 64-bit
 
 

Talk to your parents about the problem. They may have some restriction they neglected to tell you. It might be an issue with the router or modem, which I would let your parents resolve if I were you.
My System SpecsSystem Spec
07 Jun 2012   #8
aznpal

Windows 7
 
 

Quote   Quote: Originally Posted by Petey7 View Post
Talk to your parents about the problem. They may have some restriction they neglected to tell you. It might be an issue with the router or modem, which I would let your parents resolve if I were you.
I have already talked to my mother about this issue and she says she can connect to the internet just fine. Also, the only restriction she had enabled was the one I had mentioned earlier, the time settings. Her only resolution is to reset my laptop back to its factory settings, in which I believe is a last resort if all else fails.
My System SpecsSystem Spec
07 Jun 2012   #9
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by aznpal View Post
Quote   Quote: Originally Posted by Petey7 View Post
Talk to your parents about the problem. They may have some restriction they neglected to tell you. It might be an issue with the router or modem, which I would let your parents resolve if I were you.
I have already talked to my mother about this issue and she says she can connect to the internet just fine. Also, the only restriction she had enabled was the one I had mentioned earlier, the time settings. Her only resolution is to reset my laptop back to its factory settings, in which I believe is a last resort if all else fails.
Yes, she can connect - but you can't and neither can your other devices. A reset of your laptop won't fix your other devices, so that's why you and your parents need to look at the router settings.
My System SpecsSystem Spec
07 Jun 2012   #10
aznpal

Windows 7
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Quote   Quote: Originally Posted by aznpal View Post
Quote   Quote: Originally Posted by Petey7 View Post
Talk to your parents about the problem. They may have some restriction they neglected to tell you. It might be an issue with the router or modem, which I would let your parents resolve if I were you.
I have already talked to my mother about this issue and she says she can connect to the internet just fine. Also, the only restriction she had enabled was the one I had mentioned earlier, the time settings. Her only resolution is to reset my laptop back to its factory settings, in which I believe is a last resort if all else fails.
Yes, she can connect - but you can't and neither can your other devices. A reset of your laptop won't fix your other devices, so that's why you and your parents need to look at the router settings.
I believe so. She'll disable the time lock tomorrow on the connection to see if anything changes. For now, I'm still looking for solutions.
My System SpecsSystem Spec
Reply

 "www.microsoft.com not responding" Error




Thread Tools





Similar help and support threads
Thread Forum
Microsoft Outlook Stops Responding "Contacting googleadservices"
In the last two days Microsoft Outlook has stopped responding from time to time. While it is non-responsive I get a popup window that says, "Contacting: \\www.googleadservices.com\pagead\conversion\1058373096. This may repeat 2-3 times then closes and Outlook is functional. I have never seen this...
Microsoft Office
"Not Responding" error every other minute w/30sec-2min hang-up
Ello! So my title says it all, but here it is... So this laptop is almost 10yrs old ('05 or '06), I got it off Craigslist with the same stability issues and it took me 3 weeks to get it stable (I could even run WoW and DDO w/no issues). Well, long story short, I had to reinstall win7 a couple days...
BSOD Help and Support
How to fix "not responding" problem in all programs and "lost updates"
It's been a month since my laptop gone wrong. All programs doesn't run properly, and stop working many times. Media Player, Office, Internet explorer, all stop working frequently, and I have to wait ten second until five minutes to continue my work. Two days ago I noticed that when I downloaded...
Performance & Maintenance
"DNS Server Isnít Responding" error msg for my Office 365 website
First time ever with this problem... Starting a few days ago, on my home network, I've been unable to see or edit my Office 365 Sharepoint website (www.wtlinc.net) on IE or Chrome. This is only a problem on my home network. The site is visible on networks outside mine. Further, I only have this...
Network & Sharing
"Display driver stopped responding and recovered" error
Hi there, I am new here and I am not computer guru. So I ran the test earlier today , and everything was fine. Max temperature after 11 minutes running the test was as far as I can remember not more than 85 it stayed stable with only 1 degree difference from time to time till I stopped the...
Graphic Cards
Constant error: "The DNS server isnít responding" (Win7 Pro 64bit)
Every since I upgraded to Win7 Pro 64bit from Win7 Pro 32bit I have been getting "The DNS server isnít responding" error randomly and constantly (I attached the most current reports). I got rid of the Windows drivers and went straight to the Intel site for the drivers.....issue remains. Tried a...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:58.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App