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Windows 7: Wireless network does not have a valid IP configuration


14 Jun 2012   #1

windows 7 64bit
 
 
Wireless network does not have a valid IP configuration

Hello all!

I've had this problem since I bought a new desktop PC with windows 7 installed. Every once in a while my internet stops working (router+modem) and a yellow exclamation mark appears. When I use the windows solution utility I get two different messages:

a)either my wireless network connection does not have a valid IP

b) the default gateway is not available

I am using d-link dwa-127 wireless adapter since my computer does not have an integrated wifi card, and I have already removed norton, which could possibly be blocking my conncection. I have tried setting my IP manually, but it does not work.

At the beginning it all functioned normally, and even now it works, but it did not before. I also noticed that when it does not work it says 'Unidentified network', and when it does it says 'Smuc' (the ssid of our network).
The internet as such is working this whole time, I always check it on my laptop with windows XP and an integrated WiFi card.

How could I solve this problem and keep my internet connection stable?


My System SpecsSystem Spec
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14 Jun 2012   #2

Windows 7 Ult, Windows 8.1 Pro,
 
 

If you can post a screen shot of your ipconfig/all it will help me to diagnose the problem for you.
My System SpecsSystem Spec
14 Jun 2012   #3

windows 7 64bit
 
 

Hello and thank you for replying!

I had to make two screenshots because all wouldn't fit in one.

scr1: http://shrani.si/f/1Y/e1/2pwukZ37/ipconfig-1.jpg

scr 2: http://shrani.si/f/6/oS/wkNcd47/ipconfig-2.jpg

I really hope you manage to isolate the problem, it's been driving me crazy !
My System SpecsSystem Spec
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14 Jun 2012   #4

Windows 7 Ult, Windows 8.1 Pro,
 
 

I'm not seeing any major problems with the ipconfig.

The problem could be the wireless settings being used or there could be a channel crossover problem.

If you can download and install the Xirrus WIFI inspector it will show me more info if you can post a screen shot of the read out. The Windows snipping tool works well for this.
Wi-Fi Inspector | Xirrus
My System SpecsSystem Spec
15 Jun 2012   #5

windows 7 64bit
 
 

I've installed it but I am not really sure what read-out to post...
My System SpecsSystem Spec
15 Jun 2012   #6

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by evikke View Post
I've installed it but I am not really sure what read-out to post...
Just save a screen shot or use the Windows snipping tool to save an image and post it here.

It shows the other wireless signals in your area and which channels they are using, it also shows me which security and encryption you are using. This information is very useful when trying to make a wireless connection work to it's full potential.

You might not be using the best possible channel and the security and encryption you are using may not be the best ones to use.
My System SpecsSystem Spec
17 Jun 2012   #7

windows 7 64bit
 
 

Hello, I made the screenshot of xirrus.

http://shrani.si/f/X/SF/4MQQqDFc/xirrus.jpg

I hope it'll help at all.

Could the problem maybe be in my wireless adapter? It strikes me as weird that my internet connection would only drop on this computer (desktop) and not on my laptop... :/
My System SpecsSystem Spec
18 Jun 2012   #8

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by evikke View Post
Hello, I made the screenshot of xirrus.

http://shrani.si/f/X/SF/4MQQqDFc/xirrus.jpg

I hope it'll help at all.

Could the problem maybe be in my wireless adapter? It strikes me as weird that my internet connection would only drop on this computer (desktop) and not on my laptop... :/
Couple of possible problems here, the signal strength is fairly weak which can cause problems as weak connections can be very unreliable. When the signal strength shows up as yellow it tends to be slower and can also cut out randomly.

The first adjustment I'd make is to go into the routers set up page and change the setting that says 20-40Mhz over to just 20Mhz. The 20-40Mhz setting uses the bandwidth of two channels but the problem is that with a weak connection that setting will actually hurt performance so it should be changed to the 20Mhz setting which uses a single channel.

Since there are no other wireless signals near you which means most any channel should work well, try going with channel 6.

If all your wireless connections can use 802.11 "N" then going into your routers set up page and changing it to the 802.11n "Only" setting can give you much better performance as the router does not need to slow down in order to work with older wireless standards like 802.11g.

In your case it might even help to move closer to the router or move the router closer to where you need to connect from because the signal strength is rather weak.
My System SpecsSystem Spec
18 Jun 2012   #9

windows 7 64bit
 
 

Aw, problems with the router again... I guess I'm stuck with a dropping connection then, since I live in a multiple-story house and the router is in my landlady's apartment. Consequently I have no access to the router/modem.

Installing a more powerful antenna for my computer probably wouldn't work, would it?
My System SpecsSystem Spec
18 Jun 2012   #10

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by evikke View Post
Aw, problems with the router again... I guess I'm stuck with a dropping connection then, since I live in a multiple-story house and the router is in my landlady's apartment. Consequently I have no access to the router/modem.

Installing a more powerful antenna for my computer probably wouldn't work, would it?
If she didn't assign a password to the routers set up page you can access it by typing 192.168.0.1 into the URL of your browser.

A better antenna might help a little.

There must be a few walls separating you from the router because the signal strength is really what's holding you back.
My System SpecsSystem Spec
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 Wireless network does not have a valid IP configuration




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