Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Massive packet loss after VOIP install

19 Jun 2012   #1

Win7 Home Premium x64
Massive packet loss after VOIP install

I have/had a fairly typical home desktop/cablemodem setup (no router, just direct connection of modem to PC via ethernet cable). Today I had digital phone service installed, so they replaced my small "coaster" modem with a huge UBEE modem. They kept all the other hookups and connections the same, as far as I can tell.

However, now I am getting between 60-95% packet loss on line test websites that have always consistently shown 0% packet loss with the old modem. Raw speed tests seem unchanged (10 MBit). If I understand the modem diagnostics page, the signal levels are OK. Surfing the web works, but gaming would be out of the question with this kind of packet loss.

Any idea why adding VOIP would cause massive packet loss? What could be the problem? Thanks for any ideas.

Edit: packet loss seems to be related to the UBEE modem/router firewall settings. If I turn off the firewall, the measured packet loss goes to zero. I guess that "resolves" this issue.

My System SpecsSystem Spec


 Massive packet loss after VOIP install

Thread Tools

Similar help and support threads for2: Massive packet loss after VOIP install
Thread Forum
Packet loss only in win 7, but not in xp Network & Sharing
clean win 7 install to ssd: avoiding 100 mb loss, not sure if i am Installation & Setup
Massive Problems, New Install. Hardware & Devices
facing lag due to packet loss Network & Sharing
win 7 64bit clean install then massive slowdown Performance & Maintenance
Wireless Packet Loss and Connectivity Issues Network & Sharing
Packet loss in Win7/vista but not Xp Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:24 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33