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Windows 7: Can't connect to NAS


04 Sep 2009   #1

Win7
 
 
Can't connect to NAS

Only been running 7100 for a few days, so I apologise in advance if I've missed something stupid (I've been through a couple of dozen related threads though).

My NAS and PC are on a wired network in the same workgroup, and I can ping the NAS from the PC and access its config page on a browser. If I try to access it from explorer or map it as a network drive I get "cannot access <name>...0x80004005 Unspecified Error." (I've looked up the error code but can't see any relevant results)

The result is the same whether I use the netbios name or the IP of the NAS. My network is set to home, I have media sharing turned on, I don't have the live ID assistant installed, and the result is the same with windows firewall on or off. Can anyone help please?


My System SpecsSystem Spec
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04 Sep 2009   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Quote   Quote: Originally Posted by archiewood View Post
Only been running 7100 for a few days, so I apologise in advance if I've missed something stupid.

My NAS and PC are on a wired network in the same workgroup, and I can ping the NAS from the PC and access its config page on a browser. If I try to access it from explorer or map it as a network drive I get "cannot access <name>...0x80004005 Unspecified Error." (I've looked up the error code but can't see any relevant results)

The result is the same whether I use the netbios name or the IP of the NAS. My network is set to home, I have media sharing turned on, I don't have the live ID assistant installed, and the result is the same with windows firewall on or off. Can anyone help please?
When you say "My network is set to home" do you mean a homegroup network in Windows 7 7100 ? Not a business work network? Is network discovery set to ON ?
Do you have any other computers on the network, if so what OS's

" Doc "
My System SpecsSystem Spec
05 Sep 2009   #3

Win7
 
 

Quote   Quote: Originally Posted by DocBrown View Post
When you say "My network is set to home" do you mean a homegroup network in Windows 7 7100 ? Not a business work network? Is network discovery set to ON ?
Do you have any other computers on the network, if so what OS's

" Doc "
I mean the network is set as a home rather than public/business network. I removed the homegroup.

There is an XP machine on the network, but I can't see that either. FWIW, my PC and the NAS are wired, using a wireless router as a switch, but the XP machine is wireless.

I thought network discovery was on but no; I've turned it on and the NAS now appears, but I still can't access it. Now the error is 'the network path was not found'.
My System SpecsSystem Spec
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05 Sep 2009   #4

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

That's a start. I have not connected to a NAS, yet. So I will learn something here. I'm glad you removed the homegroup as it only plays well with other Windows 7 boxes.

Do you have some folders set on the XP machine as shared ?

Here is a snip of my wired net options on my Windows 7 box.


Attached Thumbnails
Can't connect to NAS-network_options.jpg   Can't connect to NAS-network_computers.jpg  
My System SpecsSystem Spec
05 Sep 2009   #5

Win7
 
 

Quote   Quote: Originally Posted by DocBrown View Post
That's a start. I have not connected to a NAS, yet. So I will learn something here. I'm glad you removed the homegroup as it only plays well with other Windows 7 boxes.

Do you have some folders set on the XP machine as shared ?

Here is a snip of my wired net options on my Windows 7 box.
OK, I mirrored your options on my machine, and it still doesn't work. However, there's an odd part: every time I open the adv. sharing settings, 'turn off network discovery' is ALWAYS selected. I turn it on, save it, close the window, open sharing settings again, and 'turn off network discovery' is selected. Is there some policy that would affect this?

To answer the other question, yes there's a shared folder on the XP machine, and the XP machine is visible to my PC but is inaccessible in the same way as the NAS is. The XP machine can access the NAS.
My System SpecsSystem Spec
05 Sep 2009   #6

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Just realized the snip did not get the bottom 2 items in advanced sharing

Not sure if those 2 will make that big of a difference ?


Attached Thumbnails
Can't connect to NAS-network_options2.jpg  
My System SpecsSystem Spec
05 Sep 2009   #7

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Save changes at bottom


Attached Images
 
My System SpecsSystem Spec
05 Sep 2009   #8

Win7
 
 

They're both the same as mine, anyway. Just to be sure I restarted, and the network discovery setting is still resetting itself.
My System SpecsSystem Spec
05 Sep 2009   #9

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

It's getting late night here. I need to go to bed. I will check this thread in the morning to see if anybody else joined in to give their opinion.
Please try to add your specs & any helpful aditional info.

" Doc "


Attached Images
  
My System SpecsSystem Spec
05 Sep 2009   #10

Win7
 
 

I added my specs, but I can't think of anything else that might be relevant.
My System SpecsSystem Spec
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 Can't connect to NAS




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