DHCP problems and "limited internet access"


  1. Posts : 2
    windows 7 home premium 32 bit
       #1

    DHCP problems and "limited internet access"


    When I diagnose the problem windows says:"There might be a problem with the driver for the wireless network connection 2 adapter". When i type ipconfig/all in commands it says DHCP is disabled whereas in the Advanced TCP/IP settings it says it is enabled. I thought that might be what caused the problem but it might be something else. Is it to do with a virus I cannot install my antivirus because i need internet to verify the activation code.

    It says in wireless network connection status that IPv4 is disabled when i think it shouldn't be because other computers i have looked at have that setting enabled.

    Im very unsure of what to do and i dont want to spend an arm an a leg to get it repaired at a computer specialist store.

    help will be very much appreciated
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Welcome to the Seven Forums!

    You need to get rid of the infection(s) before working on anything else. Get a USB jump drive or a CD that you can burn files to and go to a computer that can get online.

    Download CCleaner to get rid of temp files - it will make the antivirus scans go faster
    Download CCleaner 3.20.1750 - FileHippo.com

    Download Microsoft Security Essentials (MSE) from here:
    Microsoft Security Essentials - Free Antivirus for Windows

    Download the updates for MSE from here:
    Install the latest Microsoft Security Essentials definition updates - Get the latest definitions - Microsoft Malware Protection Center

    Download malwarebytes from here:
    Download Malwarebytes Anti-Malware 1.61 - FileHippo.com

    And the malwarebytes updates from here:
    http://data.mbamupdates.com/tools/mbam-rules.exe

    Install all of that on the infected computer and run full scans with each tool.
      My Computer


  3. Posts : 2
    windows 7 home premium 32 bit
    Thread Starter
       #3

    Thanks for your reply but I've fixed it now by restoring the settings from a previous time, sorry
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    Glad to hear that it is working for you
      My Computer


 

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