Wireless Network Connected but No Internet Access

chev65 said:

Stflinch1 said:

I need to change the channel the router is using or the one my computer is using?

edit: answered my own question. Changed the channel to 2 after restoring ye router to factory default settings. No luck

Click to expand...

Do you have AVG or iTunes installed on this system?

Click to expand...

I used to have AVG, now I have avast. Also have itunes

I would try channel 3 personally.

Also what firewall are you using?

You may try a firmware update to the router as well.

I'm using Windows firewall, I tried disabling it and it did not help.

Stflinch1 said:

chev65 said:

Stflinch1 said:

I need to change the channel the router is using or the one my computer is using?

edit: answered my own question. Changed the channel to 2 after restoring ye router to factory default settings. No luck

Click to expand...

Do you have AVG or iTunes installed on this system?

Click to expand...

I used to have AVG, now I have avast. Also have itunes

Click to expand...

If you have iTunes you will want to go into Windows services and disable the one called Bonjour which installs with iTunes. The Bonjour service causes connection problems on Windows machines quite frequently.

Did you try the firmware update also?

Hey guys, the problem is back. No bueno. I had Comcast come to check out the situation because it had to be a problem with the modem/router. Well I shit you not, my computer connected the very first time I turned it on when he was here. And it was working fine for about 2 weeks.

Then for some unknown reason my roommate renamed the network because he was having difficulty with it. Aaaand now I'm back at square one.

Any ideas of the cause?

Stflinch1 said:

Hey guys, the problem is back. No bueno. I had Comcast come to check out the situation because it had to be a problem with the modem/router. Well I shit you not, my computer connected the very first time I turned it on when he was here. And it was working fine for about 2 weeks.

Then for some unknown reason my roommate renamed the network because he was having difficulty with it. Aaaand now I'm back at square one.

Any ideas of the cause?

Click to expand...

What problem is back? You never even let us know if it was working or not.

So did you disable the bonjour service or not? If not you need too.

You will also want to disable the Msoft virtual adaptor by going into Device Manager and disable it as it causes connection problems all the time, as does the bonjour service.

The 'no Internet access' is back.

I did disable Bonjour right before it started working, so I thought that solved the problem. But now it's bak and Bonjour is still disabled

Stflinch1 said:

The 'no Internet access' is back.

I did disable Bonjour right before it started working, so I thought that solved the problem. But now it's bak and Bonjour is still disabled

Click to expand...

Yes you didn't let me know you did anything about bonjour or that it fixed the problem. It really helps to report this back in here as these threads can be accessed from the internet and they help many people fix problems before they come here.

You will want to disable the Msoft virtual adaptor as it too can cause issues.

Also if your roommate changed the name of the wireless network you will need to either change it back or make adjustment in the wireless profile in Windows and change the SSID there.

After that if you can post the ipconfig/all here again it would be helpful.

Sure thing, I apologize for not reporting back but life is pretty crazy right now haha

I'll disable the virtual adapter and post a Xirrus screenshot with ipconfig and everything later tonight.

Thanks for your help!

Stflinch1 said:

Sure thing, I apologize for not reporting back but life is pretty crazy right now haha

I'll disable the virtual adapter and post a Xirrus screenshot with ipconfig and everything later tonight.

Thanks for your help!

Click to expand...

Ok good, it will be interesting to see the results.

Tell the roommate to not mess with the wireless settings as changing things like the SSID will effect all machines that connect to your wireless network.

We were unaware that the problem or issue had righted itself agree with chev65 we need to be kept updated.

You can do one of two things either change SSID back to the original SSID or delete all wireless profiles on all computers and then connect to the new SSID providing the network key when requested and save the profile.

Also the firmware update was this performed also it should be performed using a wired connection not using a wireless connection and not interrupted else bricking of router can occur.

Please make sure you follow all steps suggested.

I often have this situation. Please do this simple solution which works for me.
If you have a router as an access point (AP), reset it and wait for few minutes. If this doesn't work, can you ping your AP and then your ISP to locate the problem.

TheCyberMan said:

We were unaware that the problem or issue had righted itself agree with chev65 we need to be kept updated.

You can do one of two things either change SSID back to the original SSID or delete all wireless profiles on all computers and then connect to the new SSID providing the network key when requested and save the profile.

Also the firmware update was this performed also it should be performed using a wired connection not using a wireless connection and not interrupted else bricking of router can occur.

Please make sure you follow all steps suggested.

Click to expand...

Stflinch1 said:

The 'no Internet access' is back.

I did disable Bonjour right before it started working, so I thought that solved the problem. But now it's bak and Bonjour is still disabled

Click to expand...

The problem didn't right itself, the problem was fixed the second that Bonjour was disabled as per my instructions which effectively solved the problem...that is until the roommate in a moment of sheer brilliance decided to change the SSID on the wireless which of course prevented the old wireless profile from connecting.

I will therefore have to call this thread solved as the original problem is now fixed.

Help!
I have TWC internet, and my router is D-Link, I have my router conected but no internet access.
Windows IP Configuration

Host Name . . . . . . . . . . . . : AIB-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : nyc.rr.com

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 06-27-37-BB-0F-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : nyc.rr.com
Description . . . . . . . . . . . : Atheros AR9485WB-EG Wireless Network Adapter
Physical Address. . . . . . . . . : 64-27-37-BB-0F-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5967:86a6:75ed:e0fa%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, June 26, 2013 12:34:35 PM
Lease Expires . . . . . . . . . . : Wednesday, July 03, 2013 4:20:15 PM
Default Gateway . . . . . . . . . : fe80::16d6:4dff:fe24:a16e%14
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : nyc.rr.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 30-F9-ED-AD-85-4F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1c9e:c148:a1bf:fac2%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, June 26, 2013 4:27:41 PM
Lease Expires . . . . . . . . . . : Wednesday, June 26, 2013 5:28:31 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 288422381
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-30-C6-B4-30-F9-ED-AD-85-4F
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 64-27-37-BB-0F-D0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.nyc.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : nyc.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CAB97C2A-A7EA-4088-86C9-170388D5A8B7}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:c5a:35cb:e73e:8c1f(Preferred)
Link-local IPv6 Address . . . . . : fe80::c5a:35cb:e73e:8c1f%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{ED8B4EEA-C2D0-4E8F-8F90-C19F6D89A303}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=61ms TTL=48
Reply from 98.138.253.109: bytes=32 time=62ms TTL=48
Reply from 98.138.253.109: bytes=32 time=60ms TTL=48
Reply from 98.138.253.109: bytes=32 time=59ms TTL=48

Ping statistics for 98.138.253.109:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 62ms, Average = 60ms

Your internet is working fine. The ping yahoo.com responses show that.

What exactly doesn't work?
What OS?
What is the make and model # of the computer?

Well, my internet works, but when I want to connect my wireless I can't. The modem TWC gave me is Arris Touchstone DOCSIS 3.0 Gateways. I try even with my D-link router but nothing.
My Laptop is Sony Vaio E Series, SVE15112FXS , Windows 7

hello all i am having a similar issue, i have done a system restore, i have deleted all networks i have reset network settings i have deleted and reinstalled driver and i did a clean boot i think its called, disabled all services NOT by microsoft, here is the thing that was told to be done in cmd...


Windows IP Configuration

Host Name . . . . . . . . . . . . : Max-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : F2-DF-9A-89-B0-C8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Anchorfree HSS VPN Adapter
Physical Address. . . . . . . . . : 00-FF-40-18-0A-1B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : D0-DF-9A-89-B0-C8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3836:3378:e7f1:882%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.21(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : June-28-13 6:52:15 PM
Lease Expires . . . . . . . . . . : July-05-13 6:52:20 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 382787482
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-BB-6D-50-B8-70-F4-2C-75-F9
DNS Servers . . . . . . . . . . . : 64.71.255.204
64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : B8-70-F4-2C-75-F9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter VirtualBox Host-Only Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 08-00-27-00-64-73
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::698b:2ad6:54dd:b8b1%33(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 1074266151
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-BB-6D-50-B8-70-F4-2C-75-F9
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Reusable ISATAP Interface {AE2485E8-5153-4E86-8AE1-A2B68F8675EE}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{299A6589-4A63-43FF-B58B-8B8A5F0FEB6A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{333355D3-979E-4AAF-937A-D2A294762CB6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4461F18C-22D7-4D4E-B876-873248F521E8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0F7D5776-2F57-4005-BFC2-A38ACE3A517A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Ping request could not find host yahoo.com. Please check the name and try again.

Ale1, maxwellwood, you really need to start your own thread for your problems. It gets way to confusing to try to keep the responses to 3 different problems straight in one thread.

Sorry, Ztruker!
I didn't know, I'm new on this.