Recurring "Limited access" error.

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  1. Posts : 11
    Windows 7 64bit
    Thread Starter
       #11

    This is the message diagnosis of the troubleshoot when it fixes the problem...

    Windows Network Diagnostics Publisher details

    Issues found
    Problem with wireless adapter or access pointProblem with wireless adapter or access point Fixed
    Reset the wireless adapter Completed
    Investigate router or access point issues Not run
    Refer to Windows Help and Support for more information about wireless connectivity problems Not run


    Issues found Detection details

    5 Problem with wireless adapter or access point Fixed

    Reset the wireless adapter Completed

    Network Diagnostics Log
    File Name: 069E9E07-5387-426D-81C7-685334D2913B.Repair.1.etl


    Investigate router or access point issues Not run

    If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
    Refer to Windows Help and Support for more information about wireless connectivity problems Not run

    Windows cannot resolve your wireless connectivity issue.


    Detection details

    Diagnostics Information (Network Adapter)

    Details about network adapter diagnosis:

    Network adapter Wireless Network Connection driver information:

    Description . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
    Manufacturer . . . . . . . . . : Atheros Communications Inc.
    Provider . . . . . . . . . . . : Microsoft
    Version . . . . . . . . . . . : 2.0.0.74
    Inf File Name . . . . . . . . . : C:\Windows\INF\netathrx.inf
    Inf File Date . . . . . . . . . : 13 July 2009 20:37:24
    Section Name . . . . . . . . . : ATHR_DEV_OS61_S30A1.ndi
    Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002b&subsys_e017105b
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71
    Physical Media Type . . . . . . : 9



    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:

    Information for connection being diagnosed
    Interface GUID: c3fa99c0-6d20-46d3-a571-87208c430cb4
    Interface name: Atheros AR9285 Wireless Network Adapter
    Interface type: Native WiFi

    Connection incident diagnosed
    Auto Configuration ID: 1
    Connection ID: 1

    Connection status summary
    Connection started at: 2012-07-03 21:27:30-419
    Profile match: Success
    Pre-Association: Success
    Association: Success
    Security and Authentication: Success

    List of visible access point(s): 4 item(s) total, 4 item(s) displayed
    BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
    -------------------------------------------------------------------------
    00-11-50-91-E8-8A Infra g -92 6 soumi07
    00-21-56-CD-FB-40 Infra g -80 11 CORP_SSID1
    00-21-56-CD-FB-43 Infra g -80 11 DCCWireless
    1C-BD-B9-BA-56-E2 Infra <unknown> -72 6 Van Ryssen

    Connection History

    Information for Auto Configuration ID 1

    List of visible networks: 4 item(s) total, 4 item(s) displayed
    BSS Type PHY Security Signal(RSSI) Compatible SSID
    ------------------------------------------------------------------------------
    Infra g Yes 10 Yes soumi07
    Infra g Yes 40 Yes CORP_SSID1
    Infra g No 38 Yes DCCWireless
    Infra <unknown> Yes 56 Yes Van Ryssen

    List of preferred networks: 3 item(s)
    Profile: SKY20511
    SSID: SKY20511
    SSID length: 8
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: BTHomeHub-6D61
    SSID: BTHomeHub-6D61
    SSID length: 14
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: DCCWireless
    SSID: DCCWireless
    SSID length: 11
    Connection mode: Infra
    Security: No
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes

    Information for Connection ID 1
    Connection started at: 2012-07-03 21:27:30-419
    Auto Configuration ID: 1
    Profile: DCCWireless
    SSID: DCCWireless
    SSID length: 11
    Connection mode: Infra
    Security: No
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Success
    Last AP: 00-21-56-cd-fb-43
    Security and Authentication
    Configured security type: Open
    Configured encryption type: None
    802.1X protocol: No
    Key exchange initiated: Yes
    Unicast key received: No
    Multicast key received: No
    Number of security packets received: 0
    Number of security packets sent: 0
    Security attempt status: Success
    Connectivity
    Packet statistics
    Ndis Rx: 29019
    Ndis Tx: 25903
    Unicast decrypt success: 0
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 5
    Rx failure: 6278
    Tx success: 44
    Tx failure: 0
    Tx retry: 9
    Tx multiple retry: 0
    Tx max lifetime exceeded: 0
    Tx ACK failure: 4864
    Roaming history: 3 item(s)
    Times: 2012-07-03 22:32:16-598
    Roamed from BSSID: 00-21-56-cd-fb-43
    Reason: 0x00010007
    Times: 2012-07-03 22:30:04-045
    Roamed from BSSID: 00-21-56-cd-fb-43
    Reason: 0x00010007
    Times: 2012-07-03 22:27:51-148
    Roamed from BSSID: 00-21-56-cd-fb-43
    Reason: 0x00010001




    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:

    For complete information about this session see the wireless connectivity information event.

    Helper Class: Auto Configuration
    Initialize status: Success

    Information for connection being diagnosed
    Interface GUID: c3fa99c0-6d20-46d3-a571-87208c430cb4
    Interface name: Atheros AR9285 Wireless Network Adapter
    Interface type: Native WiFi

    Result of diagnosis: There may be problem
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #12

    Jake - I can't find anywhere if you have done the driver's update. Uninstall your Wi-Fi adapter first then manually install the driver. Here's Atheros site for you to download the latest driver.

    You may also uninstall Avast using this Uninstall Utility and re-install it back if you wish.
      My Computer


  3. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #13

    2xg said:
    Jake - I can't find anywhere if you have done the driver's update. Uninstall your Wi-Fi adapter first then manually install the driver. Here's Atheros site for you to download the latest driver.

    You may also uninstall Avast using this Uninstall Utility and re-install it back if you wish.
    Yes an updated and working driver is always good, although the complete lack of security on his wireless network is even more scary lol.

    And I agree, pretty much ANY antivirus can and will cause connection problems at times.
      My Computer


  4. Posts : 11
    Windows 7 64bit
    Thread Starter
       #14

    Hi,
    I just looked for an update and it said this...


    Do I still need to manually uninstall then reinstall again?
      My Computer


  5. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #15

    JakeC said:
    Hi,
    I just looked for an update and it said this...


    Do I still need to manually uninstall then reinstall again?
    I have a question, is the so called access point just another router or is it a dedicated access point?

    I ask this because getting two routers to work on a single network is not what I would call reliable. It greatly depends on the settings that the secondary router is using. You just can't plug them all in and expect everything to be working fine. Even if you get all the settings correct it still may not work correctly. That is why I always suggest using a dedicated access point.

    Here is some info on how to set up a secondary router as an access point on a single network.
    http://compnetworking.about.com/od/r...me-network.htm
      My Computer


  6. Posts : 11
    Windows 7 64bit
    Thread Starter
       #16

    I have no idea what that means, but I still think this is a problem with my laptop, not the router.
    I have had absolutely no problem on the other laptops or my phone when trying to connect to the internet.

    Just this one.
      My Computer


  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #17

    It might be a good idea to uninstall your Atheros network adapter, then manually install the updated one, might want to do this is Safe Mode or Safe Mode with Networking. In some occasions doing this technique do help.

    Have you also removed Avast by using the Utility Tool?
      My Computer


  8. Posts : 11
    Windows 7 64bit
    Thread Starter
       #18

    Ill give that a go.
    And yes, I have.

    The problem has subsided, though not completely.
    Ive now found that my wireless LAN is being turned off by itself whenever my laptop goes to sleep or is in screensaver.
    It never did that before
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #19

    JakeC said:
    Ill give that a go.
    And yes, I have.

    The problem has subsided, though not completely.
    Ive now found that my wireless LAN is being turned off by itself whenever my laptop goes to sleep or is in screensaver.
    It never did that before
    You should be able to turn off the power saving feature by going into Device Manager then to network adaptor, right click on properties then to the power management tab and uncheck the power saving feature.
      My Computer


  10. Posts : 11
    Windows 7 64bit
    Thread Starter
       #20

    Okay, the limited access error is no longer happening but my wireless lan does keep turning itself off.
    That option wasnt already checked Chev.
      My Computer


 
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