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Windows 7: Recurring "Limited access" error.

02 Jul 2012   #1

Windows 7 64bit
Recurring "Limited access" error.

Hi guys.
So, for the past 3 weeks, my laptop has been displaying a caution sign on my internet connection on my task bar at between quarter-past and twenty-past (and sometimes quarter-to) of every hour.
The caution sign and "limited access" error stays there for roughly 40 minutes, so I get about 15-20 minutes of internet access before the error comes back the next hour.
I've noticed that when the connection does die, this is the connection I get from Google chrome...

"The server at --website-- can't be found because the DNS look-up failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network."

I originally thought this was an error with my actual wireless until today when I noticed that my internet worked on my phone when it didn't on my laptop.

Anyway, I finally remembered about the troubleshoot thing.
It did some tests and said that it had made some adjustments to my system, and hey presto, my internet returned again.

I've noticed again though that the "limited access" error and caution sign keep appearing again at the same times of each hour.
I am able to keep clicking troubleshoot and fix the problem, but I can see it becoming quite annoying having to do that each time it goes offline.

For anybody wondering, I own a Sony VAIO VPCEB3F4E with Windows 7 home premium 64bit.
I can provide other information if it is needed.

Thanks for reading and sorry if I didnt provide enough info, I'm not that great with computers

My System SpecsSystem Spec

02 Jul 2012   #2
Microsoft MVP

Win7 & Win8 64bit

Hi JakeC and Welcome to Seven Forums,

See if disabling the Power Management from your Wi-Fi adapter helps. You do this from Device Manager by right clicking Computer, choose Manage, choose Device Manager, expand Network Adapters and locate your wireless adapter right click on it choose Properties then click on Power Management tab, see image attached.

If that didn't help at all please download and install Xirrus Wi-Fi Inspector. After the installation double click the shortcut icon from your dekstop, do a screen capture of it then attach and post it here. Let's find out if there's any interference or signal issue.
Wi-Fi Inspector | Xirrus

An update will be nice.

Attached Images
My System SpecsSystem Spec
03 Jul 2012   #3

Windows 7 64bit

Hi, thanks for replying.
I did the first thing you told me to do and unclicked the "allow computer to turn off this device to save power" button.

Ill wait to see if the error comes back
My System SpecsSystem Spec

03 Jul 2012   #4

Windows 7 64bit

Hi, that didnt help, so I got a screenshot for you...

My System SpecsSystem Spec
03 Jul 2012   #5

Windows 7 Ult, Windows 8.1 Pro,

Jake 2 things are a problem here with the Xirrus read out.

First, you aren't using any encryption or security for this connection for some reason? You should definitely turn on the security and encryption for this connection, WPA personal, WPA2 security and AES encryption tend to work best with drivers that are made for Windows 7.

Secondly, you can see that your neighbor is using the same channel as you are which is channel 11, this will cause connection drops on a regular basis. You need to change the channel to 1 which is unused in your area.

Your connection should be working much better after making those adjustments.
My System SpecsSystem Spec
03 Jul 2012   #6

Windows 7 64bit

Hi, this is complicated to explain, and I'd rather not do it publicly, but I couldnt find a PM feature on here...

I have no access over the encryption - its never had an access key since I've had it (around 4 years).
The CORP_SSID and DCCWireless are both for my house so I think thats why they're running on the same channel, but I've had both of them for four years, so I dont know why they're causing problems only now.

And I have noticed that this limited access error is only happening on this laptop - the other three laptops/computers in the house are all working fine.
My System SpecsSystem Spec
03 Jul 2012   #7

Windows 7 Ult, Windows 8.1 Pro,

Do you have AVG or iTunes installed on this laptop?

Can you post a screen shot of the ipconfig/all from this laptop?

Photo bucket seems to be down for the time being.
My System SpecsSystem Spec
03 Jul 2012   #8

Windows 7 64bit

My antivirus is Avast, and yes, I do have iTunes.

My System SpecsSystem Spec
03 Jul 2012   #9

Windows 7 Ult, Windows 8.1 Pro,

iTunes installs a service called Bonjour which causes connection problems on Windows systems on a regular basis.

If you can look in Windows services there should be a service running called Bonjour, you will want to disable that service then reboot and see if that has any effect on your network connection. iTunes should still work without bonjour.
My System SpecsSystem Spec
03 Jul 2012   #10

Windows 7 64bit

I uninstalled the Bonjour, but the problem still persists :/
My System SpecsSystem Spec

 Recurring "Limited access" error.

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